I have a PC running Windows 7 64 Bit. I booted it up yesterday and it got to the stage where I have to choose a proifile (Mine or the KIds). I chose mine and it refused to load showing an error message that read - The User Profile Service failed the logon.
I had never seen this before so I googled it (after logging on with the kids profile).
I found a solution here - http://support.microsoft.com/kb/947215 but I'm falling at the first hurdle in that I can't boot into Safe Mode?
I tried F8 during the boot screen etc and no joy. I then tried to Boot using my W7 installation disc (After changing the Boot option to CDROM in the BIOS) and thought that I would use the Sytem Recovery Tools but my PC just boots straight into Windows without giving me the usual installation pages and the option of 'Repair your PC'.
I can't change anything to do with the User Profile because obviously my kids profile doesn't have any admin rights and every time I do something that brings up the Admin password box for my profile I leave the password box blank and just press enter as I have never entered a password before. The box then disappears and nothing happens?
I'm at a bit of a loss to be honest and I really don't want to go through the hassle of a fresh install of my OS.
My PC knowledge is only average so if you could dumb down any solutions I would appreciate it.
Many thanks
I had never seen this before so I googled it (after logging on with the kids profile).
I found a solution here - http://support.microsoft.com/kb/947215 but I'm falling at the first hurdle in that I can't boot into Safe Mode?
I tried F8 during the boot screen etc and no joy. I then tried to Boot using my W7 installation disc (After changing the Boot option to CDROM in the BIOS) and thought that I would use the Sytem Recovery Tools but my PC just boots straight into Windows without giving me the usual installation pages and the option of 'Repair your PC'.
I can't change anything to do with the User Profile because obviously my kids profile doesn't have any admin rights and every time I do something that brings up the Admin password box for my profile I leave the password box blank and just press enter as I have never entered a password before. The box then disappears and nothing happens?
I'm at a bit of a loss to be honest and I really don't want to go through the hassle of a fresh install of my OS.
My PC knowledge is only average so if you could dumb down any solutions I would appreciate it.
Many thanks
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