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new battery doesn't charge above 43%

  • Battery
  • Storage
  • Gateway
Last response: in Storage
September 20, 2013 9:48:14 AM

Hi all,

I just bought a new battery for Gateway NV78 from Battdepot but it doesn't charge above 43%. It says that is plugged in, but it doesn't charge.

How can I solve this issue?
Thanks a lot!

More about : battery charge

September 21, 2013 2:39:07 PM

antiglobal said:
Try taking the battery out, then pressing and holding the power button on laptop for 10 seconds, then put the battery back in.

It wasn't charged to 100% while it was charging the laptop when it was off?

Hi again,

No, it wasn't 100% charged when the laptop was off. It just charged up to 45%, but I let the adapter on the whole night.

I did what you suggested - no improvement. Still doesn't charge more than 45% ...
a c 971 G Storage
September 22, 2013 2:56:16 PM

On some gateways there is an option in the bios, usually in power or advanced section, to recalibrate the battery but to be honest, this is usually caused by cheap crappy replacement batteries. I been thru this once or twice.