PCIe SAS Card Not Recognized?

blazelet

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Feb 10, 2009
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Hey all,

I have a PCIe SAS HBA card that won't be recognized in multiple PCs.

I am trying to hook up a Dell Powervault LTO4-EH1 Tape Drive to my workstation by way of a IBM 25R8071 / LSI Logic SAS3444E 3Gb/s SAS HBA PCI-E Card. The Tape Drive is a SAS interface, and on another post I saw someone say you want a HBA SAS card to control a tape drive, which is why I picked this one.

I have tried this on two different systems with the same results. They are :

Windows 7 Enterprise (x64) Build 7600
Motherboard : Gigabyte Technology Co., Ltd. X58-USB3
3.10 gigahertz Intel Core i7 950
6144 Megabytes Usable Installed Memory (DDR3 tri Channel)
NVIDIA GeForce 9400 GT (Microsoft Corporation -
500GB SATA Hard Drive

The other has identical hardware but is running Windows Server 2008 x64

I found the drivers on the IBM website, and they are compatible with either Windows Server 2008 or Windows 7, but I can't even get this far because the PCs don't recognize the PCIe SAS card. It's an 8 pin PCIe card put into a 16 pin slot. I've tried moving the PCIe cards around (swapping the SAS and Graphic cards) to see if maybe I had bad PCIe slots, but the graphics cards kept working and the SAS card still didn't detect.

I've tried installing Legacy Devices in Device Manager and manually pointing to the driver, but that was fruitless.

The card flashes a steady (1 sec on, 1 sec off) green LED light on the back, so I know it's getting power and is seated.

I just bought the card so I am not 100% certain it even works ... but thought I'd check and see if anyone had any idea other than the card is broken. This is my first time working with SAS and HBA ... so I could just be uneducated about something simple.

Thanks!

Ryan
 

blazelet

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Feb 10, 2009
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Thanks for the response, Colgeek!

No, in Device Manager I get nothing new when I install the card, known or unknown. When I scan for hardware changes through device manager, still nothing shows.
 

blazelet

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Feb 10, 2009
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So I don't know if I'd call this a solution, but I tried it on a 3rd computer, with a different hardware configuration, and it worked. Windows picked it right up, didn't need to do anything on my own, I'm running by first tape backup now.

The difference between this computer and the others is it has a newer gigabyte motherboard and a newer BIOS, otherwise the hardware is pretty similar. For anyone else having the problem that might be a good place to start - BIOS.
 

COLGeek

Cybernaut
Moderator

That is odd, in deed. BTW, did you install into a x4, x8, or x16 slot?