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Multiple BSOD crashes on new build

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September 21, 2013 11:48:47 AM

Hello everyone, I'm having a lot of problems with BSOD crashes on my new build. I get at least one error everyday but usually it's more, and they happen when the computer is under load and when idle.

This is a screenshot of BlueScreenView of the minidumps that were created (only a few crashes had minidumps created)

http://i40.tinypic.com/2cosvvb.png

I've run Primer95 for an hour without any errors, and run MemTest86+ for 13hours on all 4 RAM sticks together, 3 passes without any errors. I also ran HD Tune error check on both RAID arrays without any errors. I'm running out of ideas about what to try next.

My SSDs are in RAID0 and the HDDs are in RAID1. Yesterday I noticed that on startup, the Intel Raid setup screen displayed "Initialize" next to the RAID1 array, instead of "Normal" like next to RAID0. So, I tried to backup all the data from RAID1 to external hardrive just in case the HDDs failed and I was getting write speeds of 1.5~3Mb/s. Eventually I was able to back everything up after hours of waiting.

Any help or guidance with this is greatly appreciated.

All parts:
PCPartPicker part list / Price breakdown by merchant / Benchmarks

CPU: Intel Core i7-3930K 3.2GHz 6-Core Processor (Purchased For $567.99)
CPU Cooler: Phanteks PH-TC14PE_BK 78.1 CFM CPU Cooler (Purchased For $79.99)
Motherboard: Asus P9X79 PRO ATX LGA2011 Motherboard (Purchased For $297.99)
Memory: Crucial Ballistix Sport 32GB (4 x 8GB) DDR3-1600 Memory (Purchased For $262.99)
Storage: Samsung 840 Pro Series 128GB 2.5" Solid State Disk (Purchased For $139.99)
Storage: Samsung 840 Pro Series 128GB 2.5" Solid State Disk (Purchased For $139.99)
Storage: Western Digital Caviar Black 2TB 3.5" 7200RPM Internal Hard Drive (Purchased For $159.99)
Storage: Western Digital Caviar Black 2TB 3.5" 7200RPM Internal Hard Drive (Purchased For $159.99)
Video Card: EVGA GeForce GTX 770 2GB Video Card (Purchased For $399.99)
Case: Fractal Design Define XL R2 (Black Pearl) ATX Full Tower Case (Purchased For $89.99)
Case Fan: Corsair Air Series SP120 Quiet Edition (2-Pack) 37.9 CFM 120mm Fans (Purchased For $27.99)
Power Supply: Rosewill Capstone 750W 80 PLUS Gold Certified ATX12V / EPS12V Power Supply (Purchased For $95.99)
Optical Drive: LG GH24NS95 DVD/CD Writer (Purchased For $15.99)
Operating System: Microsoft Windows 7 Professional SP1 (OEM) (64-bit) (Purchased For $124.00)
Monitor: Asus VG248QE 144Hz 24.0" Monitor (Purchased For $266.49)
Total: $2829.36
(Prices include shipping, taxes, and discounts when available.)
(Generated by PCPartPicker 2013-09-21 14:39 EDT-0400)
September 21, 2013 12:05:52 PM

Yeah the symptoms you are describing are most likely to be indicative of a hdd/ssd at fault. The page fault in non paged area BSOD you got also points to that.

I'd run the manufacturers drive test program on each of the drives to be sure.
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September 21, 2013 12:23:26 PM

looks like a hard drive, software or ram fault. lets start out by loading into safe mode. in safe mode disable and delete your paging file system, then turn it back on. this will clear out any data corruption that might exist in it.

1) right click on my computer
2) click on advanced tab
3) under performance click settings
4) click on advanced
5) under virtual memory click change
6) click no paging file
7) click ok, and save, restart the computer, load into safemode
8) go back to the same place
9) go to virtual memory
10) click system managed size
11) ok and restart.

the other cause could be virus program conflicts. if you have windows security essentials uninstall it, uninstall any other virus program, install just one virus program (this type of error often happens when multiple virus programs are installed). If you don't have a paid one, get AVAST! it's a no hassle and very effective free antivirus.

finally you said 3 of your stick of ram passed memtest86... what about the last one?
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September 21, 2013 1:10:58 PM

mouse24 said:
Yeah the symptoms you are describing are most likely to be indicative of a hdd/ssd at fault. The page fault in non paged area BSOD you got also points to that.

I'd run the manufacturers drive test program on each of the drives to be sure.


I run HD Tune and it didn't give any errors. I've also run WD Data Lifeguard Diagnostic quick test and it also did not show any errors. The HDDs work sometimes and get good write speeds but other times it is very slow. Right now the Intel RAID Setup went back to displaying "Normal" next to RAID1.

ingtar33 said:
looks like a hard drive, software or ram fault. lets start out by loading into safe mode. in safe mode disable and delete your paging file system, then turn it back on. this will clear out any data corruption that might exist in it.

1) right click on my computer
2) click on advanced tab
3) under performance click settings
4) click on advanced
5) under virtual memory click change
6) click no paging file
7) click ok, and save, restart the computer, load into safemode
8) go back to the same place
9) go to virtual memory
10) click system managed size
11) ok and restart.

the other cause could be virus program conflicts. if you have windows security essentials uninstall it, uninstall any other virus program, install just one virus program (this type of error often happens when multiple virus programs are installed). If you don't have a paid one, get AVAST! it's a no hassle and very effective free antivirus.

finally you said 3 of your stick of ram passed memtest86... what about the last one?


I've followed all your steps, is it a waiting game now to see if it crashes again?

I do have Microsoft Security Essentials installed but this is the only anti-virus that is installed.

Sorry I wasn't clear about RAM, I meant that I run MemTest on all 4 sticks at the same time and the test run for 3 passes on all of them and did not have any errors.
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Best solution

September 21, 2013 5:57:19 PM

you need to run memtest86 on them one at a time for 5 or 6 passes each.

it doesn't work on multiple sticks too well.
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September 22, 2013 9:50:50 AM

ingtar33 said:
you need to run memtest86 on them one at a time for 5 or 6 passes each.

it doesn't work on multiple sticks too well.


Ok I'm going to try this but it will probably take a while. I'll post the results when finished. Thank you.
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September 22, 2013 7:46:15 PM

ingtar33 you were right, running them separate MemTest found 6,000 errors on one of the sticks. The rest had 3 passes each with no errors. I put two of the sticks into my system and has been running BSOD free since (did some video rendering to be sure).

Thank you very much, time to RMA this RAM.
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September 23, 2013 12:07:36 AM

good luck! :D  glad we could help you find the answer!
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