Restoring my computer back to factory settings
- Thread starter AshlyJ
- Start date
Ok, when I put the disc in it says you are trying to dl an older version than the one that is on the computer. I know this is the disc that came with the computer? I guess it don't really matter.. but I can't use the disc from my laptop that has Windows 8 and put it on the one I want to restore can I?
No, you can not install win8 on the laptop, because you only have a license for win XP. The message indicates, that a bunch of updates have been installed after XP SP2. I recommend installing the disk and load all the update from Microsoft, before you install any other software.
Is it the key from the sticker or the one from the actual XP installation? The pre-installed XP may use a Dell manufacturer license and that doesn't work with a reinstall. If nothing helps, call Dell and ask for a new key. You only need the service tag of your laptop for that.
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