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Keyboard and Mouse help. At my wits end.

Tags:
  • Mice
  • USB
  • Components
  • Keyboards
Last response: in Components
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September 21, 2013 5:41:18 PM

Ok straight to the point. My Keyboard and mouse are both USB cord. They are both 6 months old. As of monday the 16 My mouse has been freezing randomly and my Keyboard sometimes just shuts off. It gets to the point where it makes doing anything pointless. I have done a system restore and still have the problem. Ran Avast it found nothing. Ran Malwarebytes in safe mode. It found stuff and I got rid of it but I still have the problem.
I have gone in and deleted all my USB controllers. This works for about 5 mins. I have googled the problem. I have not found a solution.

I am now desperate to have this fixed. I have no other computer. If you can fix this issue I will literally be in your debt. I don't care if its the simplest solution on the planet.

My system specs are this.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KOZER-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model GA-990FXA-UD5
System Type x64-based PC
Processor AMD FX(tm)-8350 Eight-Core Processor, 4000 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F10, 10/2/2012
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Kozer-PC\Kozer
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 32.0 GB
Available Physical Memory 25.8 GB
Total Virtual Memory 64.0 GB
Available Virtual Memory 56.3 GB
Page File Space 32.0 GB
Page File C:\pagefile.sys

More about : keyboard mouse wits end

September 21, 2013 5:52:15 PM

Interesting issues, quickest fix would be to back up your data and reinstall win 7. What mouse are you using? I have written usb drivers for mice for tracking purposes, but only encountered issues like this when anti-virus disabled my drivers.
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September 21, 2013 5:57:12 PM

beta212 said:
Interesting issues, quickest fix would be to back up your data and reinstall win 7. What mouse are you using? I have written usb drivers for mice for tracking purposes, but only encountered issues like this when anti-virus disabled my drivers.



Its a xornet mouse. The keyboard is a saitek eclipse. I currently have no way to back up my data and would prefer to not have to reinstall windows if at all possible. But if it has to be done...
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September 21, 2013 6:00:32 PM

Could be voltage related, do you have a multimeter to test the voltage for usb?
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September 21, 2013 6:05:30 PM

beta212 said:
Could be voltage related, do you have a multimeter to test the voltage for usb?


I do not. But if that were the case would all my USB ports be having the same problem? Because I have switched ports. And when my turtle beaches are plugged in the problem extends to them too.
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September 21, 2013 6:21:18 PM



And when my turtle beaches are plugged in the problem extends to them too. said:


And when my turtle beaches are plugged in the problem extends to them too.

so it probably isn't driver related and instead is voltage related?
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September 21, 2013 6:27:47 PM

beta212 said:


And when my turtle beaches are plugged in the problem extends to them too. [/msgquoted said:

so it probably isn't driver related and instead is voltage related?
]

And when my turtle beaches are plugged in the problem extends to them too.

so it probably isn't driver related and instead is voltage related?


Ok, so how would I fix that?
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Best solution

September 21, 2013 6:32:31 PM

Good question, we don't know where exactly it's broken, could be a leaky capacitor, could be a burned/cracked resistor, could be problems with the circuit, or maybe the controller chip is burned out. Easiest way would be to replace the thing/ have it fixed in your nearest computer repair shop.
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September 21, 2013 6:47:45 PM

beta212 said:
Good question, we don't know where exactly it's broken, could be a leaky capacitor, could be a burned/cracked resistor, could be problems with the circuit, or maybe the controller chip is burned out. Easiest way would be to replace the thing/ have it fixed in your nearest computer repair shop.



Very well. Ill call around tomorrow.
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