Is This a DOA Power Supply?

thismafiaguy

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Jan 9, 2011
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I'm using a SilverStone ST55F-G 550W PSU with my new build. The system powered up when I first pressed the power button on the case, but seconds later it shut off on its own, then powered up again, then shut off again, then powered on and stayed on, all within 10 seconds, completely on its own. I was able to navigate through the BIOS without further issues, but the system shut off again just minutes into my Windows installation.

After that I have not had any luck in getting the system to power up again. I've checked for potential electrical shorts, I've taken the motherboard out of the case and tried booting with only the CPU, with and without RAM. I've been using the "START" button on my motherboard, so I don't think it has anything to do with reversed front panel headers.

My power supply can be jumped using a paper clip, I got it to run on the first try with a case fan as a load. But every time I try booting with my motherboard, nothing happens. The LEDs on my motherboard light up when I plug in the power, so the motherboard is getting power. I can hear a small "tick" noise from the power supply when I press the power button, followed by faint ringing. I think the power supply is getting the boot signal from the motherboard, but is unable to boot for some reason.

My power supply has an on/off switch labeled as "I/O", Right now it's stuck on the "I"(on) position, and it can't be flipped to the "O"(off) position because the switch is spring loaded and it simply won't click into the "O" position. The switch was fine and I was able to flip it on and off earlier, but I don't know what happened, and I wonder if this is some sort of safety feature, or if it's a defect, and whether it has anything to do with my system not booting.

My Specs:
Intel i5-4670K
ASUS Maximus VI Impact
Corsair Vengeance Pro 2x8GB
EVGA GTX 670 FTW 2GB
SilverStone ST550F-G PSU
Samsung 830 Series 128GB SSD
 

knightdog56

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If power supply is still under warranty, RMA the thing, you should be able to turn the power supply on and off with the switch. Silverstone makes a good power supply, it may be that you just got a faulty unit. Otherwise you can try a Corsair or Seasonic.
 

thismafiaguy

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So even if the PSU can be jumped with a paper clip and run a case fan flawlessly, it can still potentially be a faulty unit? I've requested RMA from Newegg, and I'm sending it out on Monday. Such a bummer though, I've waited so long to get all the parts for this build, and now I've got to wait another week or two.
 
Looks like there may be two or more issue. The first may be old bios or ram issue. When mb can't set ram speed right it power up...down up again. If your mb has the asus flashback port use it to update the bios on standby power. The shutdown could be an overheat issues. If the CPU overheated the mb won't post till you clear the CMOS.
 

thismafiaguy

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I've tried updating the BIOS to the Asus 0404 BIOS for system stability, and I'm pretty sure it worked, but I still got no power. I've also cleared the CMOS quite a few times, all without result.

On the first boot when I managed to get into the BIOS after the system turned on and off several times, I saw that all 16GB of RAM were registering in the BIOS, although I did not see the RAM speed. But those RAM sticks are 1600MHz, so it baffles me that the motherboard was having issues setting the RAM speed.

I don't know about the CPU overheating. I'm using a Corsair H80i and I plugged in the pump power(3 pin + SATA) and the fans all onto the motherboard. I was able to see in the BIOS that the fans were running at around 1400RPM and the pump was at around 2200RPM.