MSI z87 gd65 RAM issue

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I built my system yesterday:
i7 4770k
msi z87 gd65
2x8gb mushkin redline (http://www.newegg.com/Product/Product.aspx?Item=N82E16820226382)
corsair force ssd 128 gb
amd 6970 gpu

the ssd and gpu are from my old system and i know are working fine.

i've tried formatting 6 times in 24 hours with the following results.

i go to install vista as my copy of 7 is an upgrade copy and i have to have vista through sp1 installed before i can install 7. After completing install of vista the system is unstable. it will boot to desktop and i wont be able to get to control panel, the window will pop open and close real quick, sometimes it will boot, get past the vista splash screen and then go to a black screen with a white mouse cursor and just stay there. sometimes it will get to the end of the install process where it says "preparing your desktop" and just sit there for ever. I feel like i may have incompatible ram for this mother board. i tried looking at the qvl on msi's site however its a dead link. i called msi to get recommendations for ram prior to ordering and the tech rep told me "if we support the brand at all we support all of their modules for that board" and he confirmed they support mushkin. however i still think he is wrong. something is up.


i am trying to find known compatible good ram for this board. can anyone help?? I want to hit 16gb and dont want to spend $500. also, i have tried this ram with default speed of 1600, and also turned on the xmp profile in bios which bumped it up to 1866. what speed should it be running?? I am not oc'd.


any help is greatly apprecaited.
 
Solution
Tradesman1
No problem, glad all is workingtaking it straight through 7 vs the non supported Vista seemed to be the ticket, hope the PMs helped - C U Around
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JackNaylorPE

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You don't have to install Vista to do a Win7 upgrade

http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html

As for the RAM, I have used that exact same RAM on multiple MSI Z77 G45 / MSI Z77 GD-65 builds and I have never even looked at a QVL in over ten years.

Have you run memtest 86+ ? It could be that you have a faulty stick.
Have you checked BIOS settings for RAM to see that speed, voltage and timings are correct ?
Have you checked that they are in the correct slots (see manual) ?

 
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It made me run memtest and found no issues. it says when running 2 sticks to put in dimm 2 and 4 which is where they are now, i tried running 1 stick but that didnt work etiher.

what speed should it be running? if xmp profile is off its at 1600, if its on its @ 1866.

how do i tell if speed-voltage and timings are correcT? or rahter how do i know what the corect speed/voltage/timings are ?

 
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yes, it appears it is a sandforce controller. so does this mean i need to load driver when im setting up partition or something?
 
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JackNaylorPE

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yes, it appears it is a sandforce controller. so does this mean i need to load driver when im setting up partition or something?
Click to expand...

Last time I wrestled with a Sandforce problem was in 2009 ..... cant even remember the brand but I do recall it was fixed by a firmware update.... no problems in dozens of installs since including two on that same board. Z87 boards don't need anything loaded.

It made me run memtest and found no issues. it says when running 2 sticks to put in dimm 2 and 4 which is where they are now, i tried running 1 stick but that didnt work etiher.
Click to expand...

What is the "It" in "It made you run memtest" ? Im not talking about some windows based tool.... Im talking this here:
http://www.memtest.org/

FAQ
http://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting

USB based user guides
http://forum.canardpc.com/threads/39168-Windows-HOWTO-Boot-Memtest-on-USB-Drive
http://rog.asus.com/127362012/overclocking/memtest-user-guide-for-rog-motherboards/

You ran memtest for how long.... 4 hours would be minimum....I usually do 12.

how do i tell if speed-voltage and timings are correcT? or rahter how do i know what the corect speed/voltage/timings are ?

Correct settings are on the package the memory came in
You can check BIOS in advanced mode and see if they are correct

Here's a BIOS Guide
http://www.youtube.com/watch?v=R_FYOo9Xq_Y

 
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so you are saying i shouldn't have an issue wth the mem controller on the ssd and the mobo? or that i should update firmware? problem is i have no way to update it as i cant get my lan driver going. i'm going to try to install windows on a raptor hd tonight to see if its stable if it is then i can guess its the hd, if isn't i can guess its the ram.

i ran some windows mem diagnostic when it booted up one time, it took like 5 minutes. i will try and run memtest.

should i just turn on the XMP and let it run @ 1866 or let it run @ 1600 that it wants to by itself? i am not overclocking.




 
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JackNaylorPE

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No, I am saying that the only issue I have experienced with a Sandforce controller was some years ago that was fixed by a firmware update.

http://www.tweaktown.com/news/21157/sandforce_acknowledges_firmware_bug_causing_bsod_issues_fix_available_today/index.html

I am not aware of any SSD issues w/ Z87 at this time other than:

-Some not being able to use trim in RAID configs
-SSD's w/ the old SF-1xxx controllers.

You said you built this system yesterday and had used a Corsair Force Series 128 which, on a new build, I assume is this one

http://www.newegg.com/Product/Product.aspx?Item=N82E16820233395

which uses the Sandforce SF-2200, so if that is indeed your SSD, the problem with Z-87 and 1xxx series controllers will have no applicability to your situation and this issue is a "red herring"

As you can see here....Z87 has no problem with Sandforce 2xxx series controllers

http://rog.asus.com/forum/showthread.php?34217-Sandforce-SSD-not-supported-by-Haswell

Do the test at 1600 and if no issues, try 1866 .... if it cant do the 1866 , ask for a replacement
 
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Here is the SSD i have (http://www.newegg.com/Product/Product.aspx?Item=N82E16820233191) its from my previous build, its about 3 years old.


so i need to do the memtest after i have windows installed? or before? should i try getting windows running on my raptor drive first before memtest, or mem test firsT?
 
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JackNaylorPE

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You need to forget about the SSD and concentrate on the memory.... it a has a Sandforce 2200 controller so the SSD issue is a red herring

http://www.microcenter.com/product/370584/Force_Series_GT_CSSD-F120GBGT-BK_120GB_SATA_60Gb-s_Internal_Solid_State_Drive_SSD_with_SandForce_SF-2200_Controller

No, whether windows is installed is immaterial....please read the installation guides in above links ... you will be booting or a CD or USB drive

http://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting

* Run from CD

Memtest86+ is directly executable by any modern x86 compatible machine,
by writing the iso to a CD one can boot from the CD to run memtest.

Simply download the appropriate package, the Download - Pre-Compiled
Bootable ISO (.gz) for Linux users and the Pre-Compiled Bootable ISO
(.zip) for Windows users.

For Windows, unzip the package into a directory like C:\memtest. You will
now see a file called memtest86+-1.xx.iso in this directory. You will
need to burn this file to a CD with a CD recording program. Do note
however that you should not make a regular data CD on which you for
instance write your text documents and holiday photographs. Instead the
iso file is a so called image of a CD, it is a direct copy of a CD. Your
CD recording program will most likely have a feature called burn image or
something to that effect which you should use to burn the CD. Do NOT under
any circumstances select to create a bootable CD. The memtest ISO image is
already bootable. You need NOT create a new CD, you need to burn a CD
image. Usually you can simply double click the iso file in the Windows
explorer which will start your CD burning application and prompt you to
burn the CD.

For unix, unzip the package into your home directory. and execute
'cdrecord dev=<your burner> ~/memtest86+-1.xx.iso' where you replace
<your burner> with the scsi address of your CD burner and replace 1.xx
with the correct version number of the memtest86+ you downloaded.

When the burning is completed your drive will most likely have ejected the
CD and you should have a bootable memtest86+ CD. To run the test directly
reinsert the CD and reboot your machine.

Your machine should now boot from the CD, display the word Loading
folowed by a series of periods and then show a screen much like the
screenshots on the memtest86+ web page. The test is automatically
started.

If your machine simply boots back into Windows/Linux you will most likely
have to configure your BIOS to attempt to boot from CD-ROM drive on
startup, refer to your computer's/mainboard's manual how to do this.

When you are done testing simply remove the CD and reset your computer,
if ever you want to execute the test again simply reinsert the CD and
reboot/start your computer.
Click to expand...

USB directions here:

http://forum.canardpc.com/threads/39168-Windows-HOWTO-Boot-Memtest-on-USB-Drive

 
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ok, ill see if i can get someone to burn it to a disc for me or i can get it on a usb stick. i assume at the end of the test it will show me the results.
 
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Salem, Oregon. I'm gonna go homein about an hour, update the bios, confirm the timings are set properly in the bios with the xmp profile turned on and if they aren't ill check them with the xmp turned off.

Then run mem test. with 1 stick of ram, then the other. then go from there.


quick question though. my mobo manual doesn't show any configuration to run 1 stick of ram. is dimm1 usually the best place to put 1 single stick?
 
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JackNaylorPE

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I totally get if im running 2 ram modules they need to be in dimm 2 and 4. However i cant find anything solid about running just 1. Ill try dimm 1 and 2 i guess. thanks for the link they accidentally put a japanese chick in it with nice boobs.
 
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Update: checked timings in bios. With xmp profile on it is 1866 9-9-9-27 1.5v which is what its supposed to be. I updated bios to newest version (v1.5). I tried with 1 stick in dimm2 and it actually got to desktop where as before it was blue screen with white cursor. I booted to flash drive and am now running memtest. Its just going. I haven't tweaked anything . do I need to configure anything ? How do I know when its done?
 
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