HDD Not working + Please HELP me recover my info!

cynthiamireya

Honorable
Sep 21, 2013
3
0
10,510
Problem with External Hard Drive Toshiba 500gb
It DOESN’T show on “My computer”, (I´ve already tried assigning a letter, no success)
It DOES shows up on Devices as “External USB 3.0”
It DOES show on “Computer Management”-“Disk Management” The Initialize disk wizard comes up and I have tried to do both option (MBR & GPT) and a window comes up with "incorrect function" I can see the disk in disk management but when I right click on the Disk 1 the only options are Initialize Disk, Offline, properties and help. “Initialized disk” takes me back to the wizard asking to choose from MBR to GPT. Offline takes me to “Incorrect Function” pop up.

There has to be an answer/tool out there! I’ve tried Partition Wizard but it won’t run with the HDD plugged. If I unplugged it works but then crash if I plug back in de HDD.

Please please HELP!
 
Solution


If that were the case recovery programs would work fine. You're beyond a simple error. As I said, I believe the drive inside has issues. Boot with a Hirens boot cd and use Testdisk
http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step


cynthiamireya

Honorable
Sep 21, 2013
3
0
10,510


I think is the MBR. Trying to find a way to repair it!. Don´t want to lose all my info.
 

cynthiamireya

Honorable
Sep 21, 2013
3
0
10,510


Hi Fzabkar. HD Sentinel can see the HDD but shuts down when trying to perform any test. No disk information is shown. Partition wizard also shuts down when trying to read it.
I think it might be MBR related but have no clue how to repair it.
 

popatim

Titan
Moderator


If that were the case recovery programs would work fine. You're beyond a simple error. As I said, I believe the drive inside has issues. Boot with a Hirens boot cd and use Testdisk
http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step


 
Solution