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Post problem with MSI Z87-G41 and CX500m corsair PSU

Last response: in Motherboards
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September 22, 2013 5:32:01 PM

Today I just purchased a CX500 modular power supply, as well as some hyperx ddr3 8gb ram. When I got home I wanted to do a post test with my haswell i7-4770 cpu and nvidia geforce gtx 450, then install into the case. I installed everything fine, until I came to power. I plugged the cpu power in fine, and the when I tried plugging the 24 pin main power I started to have trouble. The plug would go in until there was about a little less then a centimeter remaining for me to plug in, and the clip wouldn't clip on to the notch on the socket. I know not to force, so I tried turning everything on and shorting the two pins, but no fans turned on. I didn't plug the video card into the monitor though. Was something faulty? or did I not do something right. thanks. The video card was refurbished if that means anything.
a c 126 ) Power supply
a c 1672 V Motherboard
September 22, 2013 5:50:26 PM

Do you have power at the wall socket, power on at the power strip, power button on on the PSU? Make sure both 24 Pin and 4/8 pin are secure in the mobo?
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September 22, 2013 6:05:50 PM

Yes I plugged everything in including all of what you said except the 24-pin. It was in for the most part it just wasn't completely clicked into the clip. I did plug everything in though, and turned on the switch at the PSU and power strip. It still didn't post.
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a c 126 ) Power supply
a c 1672 V Motherboard
September 22, 2013 6:13:00 PM

Check in the connector, it should go all the way in, make sure there's nothing inside
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September 22, 2013 6:23:37 PM

Just checked and everything looks clear. One of the pins on the plug does not have anything inside of it but I think that is normal, correct? Any other suggestions?? Thanks so far
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a c 126 ) Power supply
a c 1672 V Motherboard
September 22, 2013 7:20:58 PM

Do you have another PSU you could try plugging in? If it's 24 Pin connector won't fit in easily might be a flaw with the connector on the mobo, which is possible, MSI has poor QC, if it does fit easily may be a bad connector on the PSU which is also possible
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September 23, 2013 4:19:49 AM

no unfortunately I don't have another psu is there a way of telling if it is the motherboard or psu without another psu?
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a c 126 ) Power supply
a c 1672 V Motherboard
September 23, 2013 8:38:42 AM

Could take it to a shop
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