Sign in with
Sign up | Sign in
Your question

BF3 Directx/Driver issue

Tags:
  • Battlefield
  • Radeon
  • AMD
  • Driver Failure
  • Graphics
Last response: in Graphics & Displays
Share
September 23, 2013 2:35:19 AM

ok so i bought bf3 a while ago & when i got it it worked fine till around the time the last dlc came out, after that it started crashing between 30 second of game play to 10mins. it used to crash around 5-10 mins in then if i started it back up again it would be fine till i stop playing, but since today its been really screwing up, it crashes between 30sec - 2mins and it just goes to a black screen so am forced to restart.when it crashes it says in the bottom right "AMD Drivers have stopped working" then it comes up with this box in the middle of my screen saying something like -

"DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG: Device hung due to badly formed commands"

I have searched the web; forums, bf 3 help site & i even rang ea. people are saying that its a driver issue but i have the latest drivers i can get for my graphics cards (Radeon 4870 x 2)(13.4 beta, i have tried the non beta ones but they also don't work) but it doesn't work, i have tried removing all drivers (with ccleaner i think it was called, maybe not :3) & re installing them still did dent work, i tried changing the direct x to a earlier version (my graphics card only supports Dx 10.1) & i tried uninstalling direct x & re installing Dx 10.1.Please help me, bf 3 is unplayable & with bf 4 almost here i'm afraid i'm going to have the same issue. i don't not believe it is a graphical issue because i have tried all i can think of to get it to work but still it doesn't.

After messing around a bit, i made it even worse. i tryed launching bf3, it crashed on start up, forcing me to restart my pc. i also tryed launching civ 5 that also crashed on start up. also after installing the 13.1 drivers it catalyst wont open, when i right click & click on it it just pretty much ignores what i have just done.

Update: I have installed something called "DirectX End-User Runtime Web" witch diddent halp much. after installing that i installed a driver on msi's website that also diddent help, i used driver sweeper got rid of all the drivers, reinstalled amd drivers 13.1. after all this i cant open catalyst control center & i cant launch any games (i think it has to do with direct x)

please please help me D:

More about : bf3 directx driver issue

September 23, 2013 2:44:11 AM

freakninja said:
ok so i bought bf3 a while ago & when i got it it worked fine till around the time the last dlc came out, after that it started crashing between 30 second of game play to 10mins. it used to crash around 5-10 mins in then if i started it back up again it would be fine till i stop playing, but since today its been really screwing up, it crashes between 30sec - 2mins and it just goes to a black screen so am forced to restart.when it crashes it says in the bottom right "AMD Drivers have stopped working" then it comes up with this box in the middle of my screen saying something like -

"DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG: Device hung due to badly formed commands"

I have searched the web; forums, bf 3 help site & i even rang ea. people are saying that its a driver issue but i have the latest drivers i can get for my graphics cards (Radeon 4870 x 2)(13.4 beta, i have tried the non beta ones but they also don't work) but it doesn't work, i have tried removing all drivers (with ccleaner i think it was called, maybe not :3) & re installing them still did dent work, i tried changing the direct x to a earlier version (my graphics card only supports Dx 10.1) & i tried uninstalling direct x & re installing Dx 10.1.Please help me, bf 3 is unplayable & with bf 4 almost here i'm afraid i'm going to have the same issue. i don't not believe it is a graphical issue because i have tried all i can think of to get it to work but still it doesn't

Update: I have installed something called "DirectX End-User Runtime Web" witch diddent halp much. after installing that i installed a driver on msi's website that also diddent help, i used driver sweeper got rid of all the drivers, reinstalled amd drivers 13.1. after all this i cant open catalyst control center & i cant launch any games (i think it has to do with direct x)

please please help me D:

The latest driver from amd site is 13.8 beta.use and install the driver from amd site.and get the latest dx web installer.Also are ur gpu overclocked?
m
0
l
September 23, 2013 2:58:28 AM

Your gpu is not dx11 supported.run dx diag and check ur dx version.any luck with dx10 reinstallation?btw have u install cap 13.5 from amd?
m
0
l
Related resources
Can't find your answer ? Ask !
September 23, 2013 3:01:39 AM

kookie3010 said:
Your gpu is not dx11 supported.run dx diag and check ur dx version.any luck with dx10 reinstallation?btw have u install cap 13.5 from amd?


"DirectX version: DirectX 11" - Dxdiag.

how do i reinstall dx 10? do i just install over dx11 or do i have to remove dx11 first?

cap 13.5?
m
0
l
September 23, 2013 4:38:59 AM

Cap is app profile for amd gpu.does this.happens ob bf3 only?have u tried running on single card?about the direct x u are actually running dx10 from dx11 pipeline.its show dx 11 cause win 7 comes with it.
m
0
l
September 23, 2013 4:46:14 AM

kookie3010 said:
Cap is app profile for amd gpu.does this.happens ob bf3 only?have u tried running on single card?about the direct x u are actually running dx10 from dx11 pipeline.its show dx 11 cause win 7 comes with it.


so it started off with bf3 crashing to the desktop & coming up with the error message stated above.. i tryed uninstalling drivers re installing them & i downloaded "DirectX End-User Runtime Web". & after i had drivers 13.1 & the directx end-user runtime web thingy. bf3 now crashes on start-up to a black screen & i have to restart my pc. ive only other game i have tryed playing is civ 5 but that also crashes on start up now. (civ 5 diddent get the error message, i could play it fine.)

also i have not tryed on a single card configuration because bf3 probably wont play on one R4870 :3
m
0
l
October 27, 2013 7:53:41 PM

I am having this same problem! Hopefully I will get an answer on my thread. Keep looking I am sure we will find it! :) 
m
0
l
November 18, 2013 5:40:08 PM

WaffleKing1000 said:
I am having this same problem! Hopefully I will get an answer on my thread. Keep looking I am sure we will find it! :) 


well now that bf4's out it doesnt happen on that so im enjoying bf4 atm :) 
m
0
l
!