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External HDD of Toshiba 500GB not working

Last response: in Storage
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September 23, 2013 9:14:04 PM

Sir/Madam:
I had a problem with the external hard disk of Toshiba v63700 500GB. The problem:
-When i plug in, the disk is not shown in my computer.
-When check through Device Manager, it is reflected in disk drivers as Toshiba External USB 3.0 USB Device. When I see its property-volume-no volume reflected.

Kindly do help me to solve this please.

Background:
-I was using this hard drive for last few months.
-It is having 4 partition.
-In recent time, i was using in my system. Suddenly the power supply went off and sudden shutdown of computer take place. When restarted, the external disk is having the above problem.
Anonymous
a b G Storage
September 24, 2013 3:51:26 AM

,that same as my one, i just plug it in the other 3.0 usb port. and it shown again in my pc.
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September 24, 2013 8:13:49 AM

I have the same problem
My external Hard Drive were working perfectly with my computer.
Today after I connected it to same USB, Windows can't find the proper driver to run it

Wher can I find Device driver for the same device : External HDD of Toshiba 500GB
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January 12, 2014 7:58:35 AM

I have same problem, i can see the device on device manager but can not see in my computer as a drive. Does anyone find smt to solve this problem?
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March 30, 2014 12:48:00 AM

hi even i have the same problem
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