memory management blue screen and occasional system exception blue screen.

wattsnic000

Honorable
Sep 24, 2013
2
0
10,510
First of all, let me list my hardware and software:

OS:
Windows 7 home premium 64bit SP1

Boot drive:
128gb corsair neutronssd

data drive:
toshiba 2tb 3.5" bare hdd 7200rpm 64mb buffer

power supply:
enermax enp550awt 55w atx psu

motherboard:
msi h87-g43

processor
intel i5 4570

optical drive:
LG OEM BDRW

video card:
evga gtx760

ram:
8gb ddr3 1600mhz



The story:

had this machine built by frys electronics. about 5 days after getting, I start getting the memory management blue screen about 50% of the time about 3 minutes after getting to desktop after boot process. i took the machine back to frys for them to check. they ran hardware tests and found no hardware issues. I have ran countless anti virus scans, no viruses. i ran sfc /scannow, and windows did find issues, but was unable to repair them. I am 99% certain that all of my drivers are up to date as well. as far as i can remember, this problem as always existed, but intensified when i installed itunes and my music. i uninstalled itunes, and my music, and problem dipped back down to "normal" levels.

problem signature:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000005003
BCP2: FFFFF780C0000000
BCP3: 0000000000006CC8
BCP4: 00006CC60000DB90
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1






Would appreciate any input or troubleshooting tips, thank you very much.
 
99% of the time, this BSOD means one of the sticks of RAM has an error. This is one of those 99 of 100 times:

For the first parameter of a 0x00005003

0x5003: The working set free list is corrupt. This is probably a hardware error.

So I'd wager one of the sticks of RAM is bad. If you want, you can run memtest86+ to confirm the error before returning the PC (as I have a VERY low opinion of stores like Frys being able to find even simple errors).
 

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