Windows Explorer Keeps Crashing

cdh0926 · Sep 24, 2013

Hi, every time i go to click on my system properties(start -> right click computer -> properties), windows explorer crashes and restarts.

Ive tried almost everything(/sfc scannow, clean boot, reinstalling windows, etc.)

Only thing ive had success with was safe mode, managed to solve it, but im having trouble hunting down the source.

Any help would be appreciated, ill re-create the error and post the event viewer log when I get back to my computer.

extreme zone · Sep 24, 2013

Scan with malwarebytes if the problem still continues check you're ram .

aldan · Sep 24, 2013

this is windows 7 right.seems to be fairly common.i had it too and would give anything to be able to remember what i did to fix it. here is a link to the microsoft site.there are some solutions to try here.

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-explorer-in-windows-7-keeps-crashing-and/c6fddc14-7649-4334-ac9a-6d049fd503bd

cdh0926 · Sep 24, 2013

extreme zone :

Ive done both of these

no issues with memory at all
2 files with malwarebytes, got them cleaned up

still didnt fix it

cdh0926 · Sep 24, 2013

aldan :

Tried this as well, no luck

cdh0926 · Sep 24, 2013

Heres an error report I got just a couple seconds ago, let me know if this helps at all

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb164a
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x8c8
Faulting application start time: 0x01ceb95b0254e7f0
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 61898d65-254f-11e3-bbb6-50e549525a45

-----------------------------------------------------------------

Fault bucket 128894507, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.1.7601.17567
P3: 4d672ee4
P4: StackHash_dfbb
P5: 6.1.7601.18229
P6: 51fb164a
P7: c0000374
P8: 00000000000c4102
P9:
P10:

Attached files:
C:\Users\Chris\AppData\Local\Temp\WERC63B.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Chris\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_5af8de046eeb871cff16bf3169279c8820c_074807cc

Analysis symbol:
Rechecking for solution: 0
Report Id: 61898d65-254f-11e3-bbb6-50e549525a45
Report Status: 0

cdh0926 · Sep 24, 2013

Heres an error report I got just a couple seconds ago, let me know if this helps at all

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb164a
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x8c8
Faulting application start time: 0x01ceb95b0254e7f0
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 61898d65-254f-11e3-bbb6-50e549525a45

extreme zone · Sep 24, 2013

Update you're graphic card drivers and other chip set drivers !! and still if the problem persist let me know !

cdh0926 · Sep 24, 2013

extreme zone :

just tried to reinstall my graphics card drivers, everything installs ok, go to reset my computer, and CCC.exe fails to load

Now certain computer programs, like my 3d modeling program 3DS max wont open

I noticed on the event viewer error that they both have the same issue in the report

"Faulting module path: C:\Windows\SYSTEM32\ntdll.dll"

could this be a problem?

extreme zone · Sep 25, 2013

cdh0926 :

extreme zone :

just tried to reinstall my graphics card drivers, everything installs ok, go to reset my computer, and CCC.exe fails to load

Now certain computer programs, like my 3d modeling program 3DS max wont open

I noticed on the event viewer error that they both have the same issue in the report

"Faulting module path: C:\Windows\SYSTEM32\ntdll.dll"

could this be a problem?

extreme zone · Sep 25, 2013

check this link http://pcsupport.about.com/od/fixtheproblem/a/ntdlldll.htm

cdh0926 · Sep 25, 2013

Finally fixed it!!I

Turns out it was an error with Microsoft.Net framework, I just gave up and reinstalled windows again, about 90% the install it noticed something was wrong and just fixed it like nothing lol

Thanks to everyone who helped!!!

aldan · Sep 25, 2013

good to hear.

CRAZYJAY0311 · Dec 10, 2013

aldan :

THIS WORKED FOR ME:
http://www.ehow.com/how_8159264_stop-explorer-crashing-windows-7.html

PapayaYa · May 16, 2014

CRAZYJAY0311 :

Thanks, CRAZYJAY. That worked for me, too.

Broadsword008 · Jan 16, 2015

What worked for me was typing in Windows Explorer in the start menu and right clicking on it. Select properties(the last one) and go to previous versions(top right). Find one that is stock and click restore. Fixed mine, hope this helps!

Broadsword008 · Jan 16, 2015

What worked for me was typing in Windows Explorer in the start menu and right clicking on it. Select properties(the last one) and go to previous versions(top right). Find one that is stock and click restore. Fixed mine, hope this helps!

Broadsword008 · Jan 16, 2015

What worked for me was typing in Windows Explorer in the start menu and right clicking on it. Select properties(the last one) and go to previous versions(top right). Find one that is stock and click restore. Fixed mine, hope this helps!

Itiated · Jun 16, 2015

Broadsword008 :

Delighted to say that this worked for me too. Much less effort than the total Windows 7 Pro rebuild I'd tried before this!

Windows Explorer Keeps Crashing

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