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Graphics driver keeps crashing (HD 7970)/Possible motherboard damage?

Last response: in Graphics & Displays
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September 24, 2013 2:19:03 PM

As I try to play games, the graphics driver keeps crashing and restoring on me. The card also whines on idle from time to time (no games running).

For those who have the Asus Sabertooth z87 board, a question: I had the head of my H100i cooler sitting atop my HAF 932 Advanced fulltower case. Now, this is a motherboard with a thick armor of durable plastic on it, and there are no signs of any damage to the plastic guarding the board itself. But I had the computer laying on its side with the head of the cooler brushed out of the way. When I stood it back up, it swung down and hit the motherboard right around the PCI slots. This happened twice.

Again, there is no visible damage to the board. No marks, anything. I just want to make sure that this couldn't be the cause of the problem, as I don't remember this happening before I upgraded to this board. There are no problems with the board aside from this one.


Here are my system specifications:
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OS: Windows 7 Professional 64-bit
RAM: 16 GB
CPU: Intel i5-4670k
Motherboard: Asus Sabertooth z87
GPU: Sapphire Radeon 7970
PSU: 850W Gold OCZ Modular Power Supply
--


Can anyone help me?
September 25, 2013 11:43:59 AM

werner123 said:
Hi, download the following > http://sites.amd.com/us/game/downloads/Pages/catalyst-u... After you uninstalled the drivers using the utility install the latest Catalyst 13.9 WHQL drivers > http://sites.amd.com/US/GAME/DOWNLOADS/Pages/downloads....

Test with another GFX Card and/or on board GFX if uninstalling drivers doesn't work.


I don't have any of the issues with on board (Intel HD 4000) graphics. Just the card. I'm really worried about the motherboard situation I mentioned, however.

Then again, there is no damage to the armor whatsover (Not even the tiniest scratch), and its really, really solid armor. I'm not sure. I tried looking for damage from the H100i head that hit it, and couldn't find any at all.
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September 25, 2013 8:22:02 PM

Tried my friend's 7850. Still crashing my games.
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Best solution

October 3, 2013 12:39:39 AM

Hi,

Were you able to figure out what was wrong with your machine? I was having the same issues, the only thing is I have an ASUS Maximus VI Formula board (it also has the armor thing). In my case, I don't think the motherboard or the graphics card (Sapphire 7970) is the problem, because i tried putting the graphics card in another system and it works perfectly fine. I also tested the motherboard without a graphics card and with an nVidia graphics card and it works fine. It was an old nVidia card but it still works. i tried putting an older 4890 on it and it gave me the same problem. It will load up to the windows desktop screen and then it will just freeze. I tested my ram individually on different slots and they all check fine. I have an XFX 1250 PSU that I got not too long ago and have been using it in my previous build, so I don't think that the PSU is the problem.
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