I need Graphics Card Setup Help

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TheMagi

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Sep 23, 2013
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10,510
Motherboard: HP p6-2127c (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03353621&prodSeriesId=5187028)
Graphics Card: GeForce GTX650Ti (http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-650ti/specifications)
Power Supply: Neutron 550W

So I've got everything plugged up and here is the situation. When the GeForce Graphics card is plugged into the motherboard and hooked up to the power supply one of two things happens:

1) If the monitor is hooked up to the graphics card the computer will start up to the HP blue screen with "press esc for start up menu" on the bottom, then freezes and is unresponsive and has to be shut down.

2) If the monitor is hooked up to the on-board graphics card then it does not start up at all and instead flashes an orange light and beeps loudly.

Also when the graphics card is plugged into the motherboard, but not hooked up to the power supply and i run the monitor through the on-board graphics card the computer boots up and works normally.

Does this sound like an issue with the graphics card itself and I'll just need to return it and get a replacement, or did I miss a crucial step in the setup process that I have overlooked?
 
Solution
Shaun o
First of all.

When buying any new graphics card to fit in a system where just the on board solution was used prior to it.
There are a few things to check.

1. How many watts the new graphics card requires at, Idle and full working mode.
That is no the only problem because along with that the card will also draw what we call amps as well.

2. You then need to check what the current PSU can supply in watts, and also what the amp rating of the 12v rails are of the Psu.

Not enough amps or watts provided by a PSU will cause the problem you have.

One more thing to check, if the system prior to the new GTX650 Ti card always used on board graphics.

Then it is likely that HP never plugged in the four pin 12v cpu/Pci-e power connector...
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Shaun o

Shaun o

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Oct 7, 2007
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First of all.

When buying any new graphics card to fit in a system where just the on board solution was used prior to it.
There are a few things to check.

1. How many watts the new graphics card requires at, Idle and full working mode.
That is no the only problem because along with that the card will also draw what we call amps as well.

2. You then need to check what the current PSU can supply in watts, and also what the amp rating of the 12v rails are of the Psu.

Not enough amps or watts provided by a PSU will cause the problem you have.

One more thing to check, if the system prior to the new GTX650 Ti card always used on board graphics.

Then it is likely that HP never plugged in the four pin 12v cpu/Pci-e power connector.
located on the board near the cpu socket in white 4 pins from the supplied psu to the board.

If it is not connected it may be the cause as to why the system freezes.
Also make sure any other power connectors required are plugged into the graphics card.

Take a trip into the bios also, an if you can disable the on board graphics solution of the board.
Also check for an option to change the primary graphics output device.
The option may have to be set to PCI-E first.


 
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Solution
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TheMagi

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Sep 23, 2013
10
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10,510




Is it possible you could look at the stats of my devices in the links. I honestly am having trouble piecing together two sets of information. Also I'm having trouble navigating the bios past pressing F10, I can't find an option for the graphics cards at all. If you could help me with that, that would be great :)
 
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T

TheMagi

Honorable
Sep 23, 2013
10
0
10,510


Is it possible you could look at the stats of my devices in the links. I honestly am having trouble piecing together two sets of information. Also I'm having trouble navigating the bios past pressing F10, I can't find an option for the graphics cards at all. If you could help me with that, that would be great :)
 
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