USAFRet said:
That depends on how large the IT dept is, how many users you support, what the company does, and who is asking for it.
But to start-
Documents:
Inventory of every piece of equipment
Every server login and password
Physical location of every piece of equipment
Detailed,
accurate network map, to include ports, IP addresses, etc
Software licenses, renewal dates, number of users, which users, and costs
Where that software is installed
Current, accurate status of updates on all hardware
Reports:
Daily/weekly/monthly traffic, in various forms (total bandwidth, emails, etc)
Successfully repelled virus attacks
Unsuccessfully repelled virus attacks
Proxy violation attempts, by user, by category
Server space used, by user
Server load, averaged by day/week/month
Server room temperature peaks, shown by time of day
That is a start. There are dozens of other things you could report on.
thanks...a lot.... can you tell me some place to get some templates for those you mention above. (for free) .. thanks again...