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4gb's of ram but only 2gb's showing.

Last response: in Memory
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September 26, 2013 2:26:57 PM

I have a windows 7 64bit os and i just bought four gigabytes of ram and on the bios and it the properties only 2gb of it is showing I've tried the ms-config fix and the memory remapping fix to. I've also tested both sticks of ram with an old 1gb stick of ram i had and 3gb's of ram showed up each time i did that I'm very confused and need help. Here is the link to the ram i bought
http://www.walmart.com/ip/Wintec-Value-4GB-DDR2-800MHz-...

More about : 4gb ram 2gb showing

a b $ Windows 7
a b } Memory
September 26, 2013 2:29:43 PM

What is your motherboard make/manufacturer - and can it support 4GB RAM?
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a b $ Windows 7
a b } Memory
September 26, 2013 2:44:50 PM

It should support the RAM - try this: Boot up with a single RAM stick installed (2GB), and make sure everything is operation. Then switch the RAM, and see if it still works (still 2GB).
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a b $ Windows 7
a b } Memory
September 26, 2013 2:45:08 PM

It is possible you have one back RAM stick.
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September 27, 2013 4:07:33 AM

Please reply back to me once you get a chance i'll have to take the ram back soon if i can't get it working :( 
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