I am at my wits end here. This has been going on for months. I have searched everywhere and cannot find a solution.
I have Xfinity internet and an Arris Touchstone TM822 modem. I have tried two different routers with this modem (Asus RT-n56u and Linksys WRT54G) and neither of them works, though they both seem to fail in different ways. The PC that is connected to the router via an ethernet cable works fine regardless of the router being used.
When the Linksys is installed, the connection to the internet is maintained but wireless speeds slow to unusable levels. All attempts to access websites time out.
With the Asus router, the wireless speeds slow to unusable levels and then the internet connection is lost, though the connection to the router itself is fine. The 5GHz network disappears as the speed begins to drop. It also seems to drop its connection far more frequently than the Linksys.
Both of the routers usually reconnect after about 15-30 seconds, but sometimes it can take a minute or two.
Is this a modem problem? Are both routers beginning to die in the same way? I have restarted both routers and the modem numerous times with no results. I bought the Asus after the Linksys router started randomly resetting itself, although it hasn't done that since I reinstalled it. I have no idea what to do. I am on the verge of simply switching internet providers and buying all new equipment.
I have Xfinity internet and an Arris Touchstone TM822 modem. I have tried two different routers with this modem (Asus RT-n56u and Linksys WRT54G) and neither of them works, though they both seem to fail in different ways. The PC that is connected to the router via an ethernet cable works fine regardless of the router being used.
When the Linksys is installed, the connection to the internet is maintained but wireless speeds slow to unusable levels. All attempts to access websites time out.
With the Asus router, the wireless speeds slow to unusable levels and then the internet connection is lost, though the connection to the router itself is fine. The 5GHz network disappears as the speed begins to drop. It also seems to drop its connection far more frequently than the Linksys.
Both of the routers usually reconnect after about 15-30 seconds, but sometimes it can take a minute or two.
Is this a modem problem? Are both routers beginning to die in the same way? I have restarted both routers and the modem numerous times with no results. I bought the Asus after the Linksys router started randomly resetting itself, although it hasn't done that since I reinstalled it. I have no idea what to do. I am on the verge of simply switching internet providers and buying all new equipment.
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