Computer is crashing since reformat, trying to figure out what it is that is causing it..

djv1660

Honorable
Sep 27, 2013
6
0
10,510
Hello all! First time here so go easy on me! I am trying to figure out what is causing my crash as of right now. I have had this problem before but have yet to figure it out. The crashing is the reason for the reformat because I believe I had malware or a virus but that obviously is not the case since it has been crashing with almost no programs on it and very little internet use. Basically the crash happens regardless of what I am doing and happens within 2 minutes up to an hour but it always does happen.

Some things to note- mouse has been acting strange freezing randomly and being very hard to move around the screen

-computer randomly freezes for 2-20 secs and then if I leave it alone it will go back to normal

-and my computer's window manager has also been crashing...

-boot time is exceptionally long going from the profile selection screen into my main desktop and just received a mini dump file if that would help...

-almost every crash gets no screen afterwards but gets a restart which ends at a black screen with this _ symbol blinking as if waiting for me to type into it
I will update more later after I crash again
 

djv1660

Honorable
Sep 27, 2013
6
0
10,510
I have ran memtest and memory is fine but I will try hdtune and vendor test, should i post the results?

Also what exactly am I looking for in these programs? Edit: clarification.
 

djv1660

Honorable
Sep 27, 2013
6
0
10,510
There doesnt seem to be a smart tab but under the "Health" tab there is a warning for reallocated sector count. Says there is 1235 retired sectors and that the drive has damaged sectors.