About to die... external hard drive recognized as a device but cannot access information

Kira Laurin

Honorable
Sep 27, 2013
6
0
10,510
Hey folks! I'm an undergrad in the midst of her semester BEGGING someone to help me!

I HAD a Toshiba that ran perfectly fine but the LCD screen blew on it and I wasn't about to spend 100$ on a 6 year old computer. I got a new computer, Acer, running Windows 8 (which is a big step down from my Ubuntu but I needed it for my experiments to run and the uber games).

So to problem is this: I have the hard drive hooked into an external drive that works great. I can hear the hard drive run and it works on another computer. It's a NextStar and it gets power from an AC adapter. When I look into device manager, it is recognized under a disk drive.

I have uninstalled and unplugged, and uninstalled and restarted but nothing works. I need the data. Or I die. I always download onto my cloud it's weekly and, guess when trial runs started...

I can go onto my other computer and download onto a usb drive but... I'd rather not. My data is quite large.

I hope someone can help :)
 
Try this. Right click on Computer and then go to Manage. Under manage click on Disk Management. In there you will see your Disk Drive 0 which is your OS hard drive. See if there is another hard drive listed. Maybe its not giving a Drive letter. If you see something listed but no drive letter right click on it and click "Add drive letter" and see if that helps
 

Kira Laurin

Honorable
Sep 27, 2013
6
0
10,510
Thanks S Haran! It worked GREAT!!! But I'm going to choose drtweak who's been helping me through the whole thing and it was my fault for not mentioning this crucial detail until the last minute.
 

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