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Lenovo Y400 possible SSD issues

Hi, I own a Lenovo Y400 with a 16GB Sandisk U100 SSD pre-loaded with Windows 8 from Lenovo.

Since last month I am told by the system that my hard disk drive may be faulty and I need to back up my data and prevent using the computer until my HDD is fixed.

I also got a "Risky" status on my Intel Rapid Storage Technology software embedded into my Windows. I tried to suprress it a few times but it come out again eventually.

Some details:
- Starting about 3 weeks ago, the computer can't be turned off properly, after I turn off (hovering my mouse to the right hand side of the monitor and click shut off), it will just give me a black screen but my computer didn't shut off totally (the led on my keyboard is still on) and this happened quite a few times. Anyway since I had a desktop I usually work on desktop but when I'm travelling I will use the laptop.
- Everytime it happened, I tried to "hard reset" the computer (pressing the power button for several seconds until the system shut off)
- I tried to back up my data using the windows back up, it stuck at 97% for like 6 hours and I thought something was not right.
- I also tried to create a system recovery disk but the "Please Wait" screen has been loading for like 2 hours without moving at all
- I already manually back up ("Copy & Paste all my documents, musics, videos, etc" to my hdd) since the auto back up won't work.
- I already call Lenovo Customer Service but they are notoriously slow and they inform me to back up my computer first before I reset the laptop

Any idea how can I check if my SSD is faulty? I was thinking to reinstall my Windows 8 but since I wasn't provided with Win8 recovery disk or whatsoever during purchase and I can't even make a recovery disk, what can I do for my issue?

Thanks a lot for your help!
3 answers Last reply Best Answer
More about lenovo y400 ssd issues
  1. How long have you owned it? Seems like a warranty issue...
  2. ACTechy said:
    How long have you owned it? Seems like a warranty issue...


    Less than a year, it's still under warranty. Anyway thanks for the response.

    Updates:
    - A few hours ago my Intel Rapid Storage Technology failed to detect my SSD. I tried to reset my computer and it still able boot into Windows which means the SSD is still sucessfully accessed. I tried to open my computer and I can still also see my SSD Drive.
    - When I let my computer on for some time, it can suddenly restart by itself and the following "Your PC ran into a problem" details appear after logging in to Windows after the restart:
    Files that will be sent to Microsoft:
    C:\Windows\Minidump\092913-15203-01.dmp
    C:\Users\Username\AppData\Local\Temp\WER-1011968-0sysdata.xml
    C:\Windows\MEMORY.DMP

    I already contacted Lenovo and they ask me to ship the computer back to them for repair since it is still covered by warranty.

    I was just curious what possibly happened with my laptop? My warranty will expire in 2 months time, I was offered by them to extend my warranty, I'm just thinking if it will be worth to extend it / spend the money to buy an SSD and install it myself later on if this thing happen again in the future.
  3. Best answer
    I'm not sure what the problem was, something corrupted on the drive, sounds like. Hard to tell. Might be worth extended warranty for peace of mind.
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