how do I get my command prompt to work

When I go into safe mode on my ASUS laptop, all I'm getting is a black screen that goes to C:/Windows/system32\ how do I type a command at the c: ?
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More about command prompt work
  1. Old school like me.

    Short answer: you don't. There's no DOS. You need to re-install.
  2. type this: cd.. and then hit enter
    then type it again to go back one more directory to the root of c:\ cd..
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