External Hard Drive seen as Removable Disc

Barb Heinrichs

Honorable
Sep 28, 2013
2
0
10,510
I plugged an external hard drive into my computer, but can't access the information because it's being recognized as a removable disc drive and asks me to insert a disc.

Following the suggestions on this and other sites, I changed the path letter, but the device is still being recognized as a disc drive and requires me to insert a disc. Of course, I CAN'T insert a disc because it is an external generic hard drive. Is there a way to change the device from disc drive to external hard drive?

THANKS FOR ANY HELP!
 
Solution
external drives should be seen as a Removable Dick Drive since only internal drives are seen as Fixed Disk drives.

have you tried the external drive on a different computer?

Barb Heinrichs

Honorable
Sep 28, 2013
2
0
10,510




Yes, I tried it on 3 other computers with the same result. What good is an external HD if it's not going to let me open it!? The disc has information on it that we need.