Laptop works properly only in safe mode

alexnovicov · Sep 29, 2013

So recently my computer started freezing randomly and being very slow, It takes about 5 minutes for it to start up and I have never had an issue with that, usually takes about 30 seconds or less for it to start up and load. For some reason when I tried running sfc /scannow it stops at 17% and says that it was unable to continue, I ran the Memory Diagnostic, everything seemed to be fine. Ran a full system scan for malware, everything seemed to be clean as well. What can I possibly do? Laptop has been running perfectly for almost 3 years now and I do not feel like buying a new Windows 8 laptop. Any ideas?

DiaSin · Sep 29, 2013

What anti-virus software are you running?

alexnovicov · Sep 29, 2013

DiaSin :

Norton

DiaSin · Sep 29, 2013

alexnovicov :

Download Malwarebytes, run a full system scan. Speaking from experience, Norton is about as useful as a screen door on a submarine.

http://www.malwarebytes.org/

alexnovicov · Sep 29, 2013

DiaSin :

I actually have the pro version on my dekstop; do you think its a virus or a malware?

DiaSin · Sep 29, 2013

alexnovicov :

DiaSin :

I actually have the pro version on my dekstop; do you think its a virus or a malware?

Thats the only thing I can think of that would cause that massive of a slow-down.

alexnovicov · Sep 30, 2013

what can I do if I can't even run the malwarebytes? Whenever I try to run it, it always detects one infected object and then after a couple of hours it just stops working, and it happened like 3 times already, the scan just does not finish and it is because of the virus, how can i get rid of that virus?

DiaSin · Sep 30, 2013

See if it will let you download and install Avast, that has a boot-time scan option, which will let it do a deep scan before the computer fully boots up. I use the paid version of Avast Internet Security as my primary security and have never had a virus get through.

alexnovicov · Sep 30, 2013

DiaSin :

How do I do that? Do I have to load BIOS for that?

Another problem is probably that I cannot start my laptop in BIOS. I kept pressing Insert/Delete/F12 but windows just started loading. I have a Sony laptop

DiaSin · Sep 30, 2013

I am not sure where it is in the free version, but the boot-time scan is here in the full software. No bios access is required.

Link to image: http://farm8.staticflickr.com/7422/10028274106_c3cbb54de0_o.png

alexnovicov · Sep 30, 2013

DiaSin :

Ok thanks, hopefully it will work

alexnovicov · Oct 1, 2013

Found no viruses...

alexnovicov · Oct 1, 2013

So I am thinking of reinstalling W7, I have my activation key on the back of my laptop, but where can i get a legit copy of W7? Without the activation code?

DiaSin · Oct 1, 2013

alexnovicov :

Download the iso that matches your current version from this page, burn it to a disc and activate with your key after it is installed. This is NOT an illegal method btw.

http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/

alexnovicov · Oct 1, 2013

DiaSin :

The major question will the key on the back of my laptop work as a legitimate key? Since it technically has been already used

DiaSin · Oct 1, 2013

alexnovicov :

DiaSin :

The major question will the key on the back of my laptop work as a legitimate key? Since it technically has been already used

Yes it will, as long as you use the same version of 7 you have now, and the motherboard in the laptop has not changed.

alexnovicov · Oct 1, 2013

DiaSin :

alexnovicov :

Yes it will, as long as you use the same version of 7 you have now, and the motherboard in the laptop has not changed.

Ok thanks a lot, hopefully this will solve the problem.

alexnovicov · Oct 2, 2013

So, I have successfully reinstalled windows 7 but the problem is that there are absolutely no drivers, where can I get all the drivers? When I try to connect my laptop through cable, there is still no internet connection, or is there a download version of Windows 7 that has drivers included?

DiaSin · Oct 2, 2013

Best bet is to download the drivers you need to a thumb drive with the computer you are posting here from and install them on the laptop.

alexnovicov · Oct 2, 2013

DiaSin :

Yeah, didn't think of that before posting... I just went on the Sony website and they have all the drivers and apps and I need.

Laptop works properly only in safe mode

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