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Pc has gone mental

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Last response: in Windows 7
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September 30, 2013 6:29:38 AM

I am running windows 7 on an asus all in one PC. I cannot do anything that involves drop down menus. Every time a drop down menu comes up it quickly goes so I don't have time to click on stuff. Pages flicker and when I try to type in a 2nd window the cursor disappears and deletes what i've typed. It not just on internet pages it within windows aswell. When I open processes I get *32 next to some of them, and had 2 chrome pages open but it's showing about 6, some with *32 next to them. I am in safe mode at the moment and it works fine.

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September 30, 2013 6:39:31 AM

You probably picked up a virus.....

hopefully you have system restore enabled....if so, get into it and select a restore point that you know everything works under and restore to it.

either way, PC Pitstop is an excellent site that you can use to scan your computer's health status
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September 30, 2013 7:24:32 AM

I have scanned with avast and malwarebytes, it said i had a trojan but I removed it and it was still there when i rescanned. I have also restored to an earlier date but problem was still there
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September 30, 2013 7:28:05 AM

it sounds like its time for a reformat the only way to truly clean your pc.
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a b $ Windows 7
September 30, 2013 7:36:45 AM

Alright P Tops looks to me like its a rootkit. kaspersky has this good tool for free off there website thats good at killing rootkit viruses.

Link: http://usa.kaspersky.com/downloads/tdsskiller

Try that and see if that helps.

BTW *32 is just 32-bit Program, i presume your version of windows 7 is 64-bit. Its not a big deal seeing the *32 its normal
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a c 354 $ Windows 7
September 30, 2013 7:39:36 AM

Aside from the virus, check your mouse and keyboard. I've seen issues like this with a bad mouse that was clicking on it's own.
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a b $ Windows 7
September 30, 2013 7:48:35 AM

Jason Howard said:
it sounds like its time for a reformat the only way to truly clean your pc.


Reformat is last resort. I have had numerous PC's infected and brought back to health without having to reformat, so this isn't the only way to "truly clean your pc".
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September 30, 2013 10:02:18 AM

ldewitt said:
Jason Howard said:
it sounds like its time for a reformat the only way to truly clean your pc.


Reformat is last resort. I have had numerous PC's infected and brought back to health without having to reformat, so this isn't the only way to "truly clean your pc".


thank you so much, it worked.

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September 30, 2013 10:03:28 AM

Thanks idewitt it worked.
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a b $ Windows 7
September 30, 2013 11:17:49 AM

ktsmom99 said:
Thanks idewitt it worked.


Awesome glad i could provide a solution!
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