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Tune-Up Utilities Virus installed on my computer, help cannot uninstall it!

Tags:
  • Computers
  • Apps
  • Hard Drives
Last response: in Apps General Discussion
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September 30, 2013 3:50:03 PM

When installing a program, I accidentally installed Tune-Up utilities. It has been a while since I installed it. My PC is slower and Tune-Up took over and deleted Google Chrome. I cannot uninstall it using the uninstaller, nor Windows uninstaller, as it does not show up in Windows uninstaller. Is my hard drive fried? If I remove the important info and format my hard drive, will the important info still be infected?

More about : tune utilities virus installed computer uninstall

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September 30, 2013 3:56:22 PM

start/run.......... type msconfig in the box. hit enter. look under start up and services. remove check mark from that program/restart.

look for a program called highjackthis.............. run it. see if that particular program comes up. if so, kill it.
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September 30, 2013 4:21:53 PM

also run malwarebytes and a good anti virus program. also right click on the app and find the install folder and delete it.
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September 30, 2013 4:31:03 PM

swifty_morgan said:
start/run.......... type msconfig in the box. hit enter. look under start up and services. remove check mark from that program/restart.

look for a program called highjackthis.............. run it. see if that particular program comes up. if so, kill it.


I did that, it shut down Tune-Up. Managed to delete the program folder and recycled it. The Tune Up utilities folder is gone, and completely recycled.
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September 30, 2013 5:00:39 PM

that'll be 59.95............... LOL
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September 30, 2013 5:05:37 PM

swifty_morgan said:
that'll be 59.95............... LOL


Lul, that is best buy for you. Guys at best buy fix one virus and add another.
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September 30, 2013 5:06:25 PM

I've always found Malwarebytes Anti Malware to be pretty good, especially when run in safe mode. There is a free version of that.
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September 30, 2013 5:30:27 PM

stay away from tune up utilities and registry cleaners of any kind. worst stuff a novice can try and do on their own.............. and usually never needed.
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September 30, 2013 5:32:36 PM

swifty_morgan said:
stay away from tune up utilities and registry cleaners of any kind. worst stuff a novice can try and do on their own.............. and usually never needed.


Yeah, sneaky underhanded people....
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December 15, 2013 11:46:20 AM

Far be it for me to tell you to buy something but I spent ages trying to rid my laptop of this pest ,going the normal way then endless dead ends hours later and I had the answer all the time with one of my safety Auslogics Boost Speed .
Ive had Norton 360 for years now never looked anywhere else they just lost a customer for this and other reasons , Im not techy minded and found this very simple just my take on it and it worked no problem I had a link to uninstall that didn't do it ,and another tab "force removal" which done the trick ,it worked for me its up to you if you want to buy
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December 23, 2013 11:22:54 PM

Help!!! Swifty Morgan-- I still can't get the tune-up program off my computer. I need help!!!

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December 24, 2013 5:49:34 AM

look for highjackthis. run and see if you can kill it from there.
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September 17, 2014 3:03:48 AM

This thread is dead in the water after nine months since the last post. Closing time, I think.
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