SUDDEN BSOD (not everytime but often) AFTER INSTALLING GRAPHICS CARD

MadRespect · Oct 1, 2013

Hi everyone, so heres my problem, i have an APU a8 5600k and i built it 5 months ago and i just bought an Radeon HD 6670 to dual graphics with my APU, but after that every time i use my computer, after like an hour or more im always getting a sudden blue screen of death ( BSOD ) and i checked my PC i cleaned everything removing the dust and stuff and nothing changed

this is what im getting

so whats up?

drtweak · Oct 1, 2013

If you can upload your MiniDumps to Media fire or some other place for people to look at that would be a good step.

But try a few thing.

1) make sure your drivers are fully updated. Don't trust Driver CD's or Windows update. Go to the actual Hardware manufacture and get the latest drivers. I'd start with Video drivers first since thats when everything seem to start and also any Chipset drivers for your Motherboard.

2) This is also a know issue with Rootkits. Use TDSSKiller to detect and remove Rootkits here

http://media.kaspersky.com/utilities/VirusUtilities/EN/tdsskiller.exe

Just save it, Start the scan, and let it cure anything it finds (If it does find anything) then restart.
Maybe run a check on malwarebytes to.

Also Install this just to check hard drive status

http://crystalmark.info/redirect.php?product=CrystalDiskInfoSetupEn

If it says Good great go ahead and close it. If it says caution post back anything it finds. Also try a Memtest as well. Download, Extract, and burn ISO to a CD

http://www.memtest86.com/downloads/memtest86-iso.zip

So there are a few things to try. I'd just go down the list one by one. Again if you can get the minidumps in the C:\windows\minidumps folder and then zip them and upload them somewhere it would be helpful.

MadRespect · Oct 2, 2013

TDDSKiller says no threats were found, and the crystal disk info says my PC is good :/ what should i do

here's my mini dump http://speedy.sh/rdyDz/Minidump.rar

Deemo13 · Oct 2, 2013

Sounds like bad drivers on your system for something. Reinstall the video card drivers.

When you built the computer, did you install the chipset drivers?

MadRespect · Oct 2, 2013

Deemo13 :

what is the chipset driver? sorry im not that good at computer, is it this one? http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2

drtweak · Oct 2, 2013

No a chipset driver is by your motherboard. You have to look up the motherboard website and then find your motherboard on that site and they should list chipset drivers there.

Also can you upload those files to Mediafire.com instead. That site is asking me to download it with some kind of program. No thanks lol

MadRespect · Oct 3, 2013

drtweak :

oh that, i already have my chipset drivers, i installed it from my mother board cd, here you go sir http://www.mediafire.com/?tl7da1egad3n49e

drtweak · Oct 3, 2013

Hmmm yea not much info in the mini dump. Same error but different stop code.

Also what we mean is trying to get the lastest ones. A lot of times the ones on CD could me months outdated. Go to your motherboard website and search for your motherboard. Then look for the latest chipset drivers.

MadRespect · Oct 3, 2013

drtweak :

i did downloaded the drivers from this site http://www.asrock.com/mb/AMD/FM2A75%20Pro4/?cat=Download&os=Win764 but i dont know what to do next coz they are on winrar i dont know where to extract

drtweak · Oct 3, 2013

just right click on the downloaded AMD All in One driver right click extract. Then run the setup.exe file

MadRespect · Oct 3, 2013

drtweak :

done !, what if the problem occurs again?

drtweak · Oct 3, 2013

its hard to tell whats going on with it from here lol but its either a driver problem or a hardware failure.

MadRespect · Oct 3, 2013

drtweak :

sooo its gonna be hard to distinguish wich one is my problem :S but my dual graphics ( AMD A85600k w/ HD6670 ) say its enable and in a good condition.

drtweak · Oct 4, 2013

Are you doing a Hybrid Crossfire with your HD6670 with your A85600? Maybe try disabling that.

MadRespect · Oct 5, 2013

drtweak :

i did but it still occurs after having a blue screen this what shows

MadRespect · Oct 5, 2013

drtweak :

i downloaded the program whocrashed and this are the results

System Information (local)
--------------------------------------------------------------------------------

computer name: JOJI-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: AuthenticAMD AMD A8-5600K APU with Radeon(tm) HD Graphics AMD586, level: 21
4 logical processors, active mask: 15
RAM: 8269524992 total
VM: 2147352576, free: 1934680064

On Sun 10/6/2013 3:06:24 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0x00460044)
Bugcheck code: 0xA (0xFFFFFA8C0466DE90, 0x2, 0x1, 0xFFFFF800034AA150)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_NOT_LESS_OR_EQUAL

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