cd drive not working
Hi i found out my cd drive isnt reading when i tried to install os. It starts tried to read and give sounds like it stuck. Is that a HDD problem or cd drive's
kumaran kaliyannan said:Hi i found out my cd drive isnt reading when i tried to install os. It starts tried to read and give sounds like it stuck. Is that a HDD problem or cd drive's
Not a HDD problem, could be a corrupt DVD or failed CD/DVD drive. If its a laptop try cleaning the mechanism using a very soft brush or compressed air. Try a different DVD if possible.
Here is one way to determine whether the DVD drive is working properly:
Go to Control Panel ---> Administrative Tools ---> Computer Management ---> Device Manager
Then select DVD/CD drives and look for the status. It will either say that it is working properly, or you will see a yellow triangle (error).
From here you can start the repair/replace process.
kumaran kaliyannan said:its working properly. but now i cant go past the boot screen. coz evrything corrupted including windows
Kumaran, good to know that the DVD drive is fine, but now we have a completely different matter.
Try this step by step: http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems
Then perform a complete (Full Scan) anti-virus scan. 'Malwarebytes' is a great AV program and is free. On the free version you must manually update the program daily.
After running the AV program, run 'Spybot Search & Destroy' to get rid of spyware.
Here is a similar situation and a solution: http://www.tomshardware.com/forum/274223-30-acces-setup-boot-menu-boot
I prefer the RTC battery (sometimes referred to as CMOS battery) approach. Remove it and set it aside for 30 seconds; then re-install the battery (CR 2032). Restart the computer. It will reset to factory standards. This means that you will have to re-install all your programs.
I strongly recommend regular and frequent backups on all computers!