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cd drive not working

Hi i found out my cd drive isnt reading when i tried to install os. It starts tried to read and give sounds like it stuck. Is that a HDD problem or cd drive's

thanks
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  1. kumaran kaliyannan said:
    Hi i found out my cd drive isnt reading when i tried to install os. It starts tried to read and give sounds like it stuck. Is that a HDD problem or cd drive's

    thanks

    Not a HDD problem, could be a corrupt DVD or failed CD/DVD drive. If its a laptop try cleaning the mechanism using a very soft brush or compressed air. Try a different DVD if possible.
  2. Here is one way to determine whether the DVD drive is working properly:

    Go to Control Panel ---> Administrative Tools ---> Computer Management ---> Device Manager

    Then select DVD/CD drives and look for the status. It will either say that it is working properly, or you will see a yellow triangle (error).

    From here you can start the repair/replace process.
  3. its working properly. but now i cant go past the boot screen. coz evrything corrupted including windows
  4. kumaran kaliyannan said:
    its working properly. but now i cant go past the boot screen. coz evrything corrupted including windows


    Kumaran, good to know that the DVD drive is fine, but now we have a completely different matter.

    Try this step by step: http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems

    Then perform a complete (Full Scan) anti-virus scan. 'Malwarebytes' is a great AV program and is free. On the free version you must manually update the program daily.

    After running the AV program, run 'Spybot Search & Destroy' to get rid of spyware.
  5. sorry you misunderstood i mean the device manager said it was working properly but it wont read a disk. thats why i tried to reinstall os from home screen. after that only those windows files got corrupted and it wont pass BIOS screen now. Anyother way to reinstall it???
  6. Best answer
    Here is a similar situation and a solution: http://www.tomshardware.com/forum/274223-30-acces-setup-boot-menu-boot

    I prefer the RTC battery (sometimes referred to as CMOS battery) approach. Remove it and set it aside for 30 seconds; then re-install the battery (CR 2032). Restart the computer. It will reset to factory standards. This means that you will have to re-install all your programs.

    I strongly recommend regular and frequent backups on all computers!
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