cd drive not working

Toggle sidebar Toggle sidebar
K

kumaran kaliyannan

Distinguished
Sep 30, 2013
35
0
18,530
Hi i found out my cd drive isnt reading when i tried to install os. It starts tried to read and give sounds like it stuck. Is that a HDD problem or cd drive's

thanks
 
Solution
Ubrales
Here is a similar situation and a solution: http://www.tomshardware.com/forum/274223-30-acces-setup-boot-menu-boot

I prefer the RTC battery (sometimes referred to as CMOS battery) approach. Remove it and set it aside for 30 seconds; then re-install the battery (CR 2032). Restart the computer. It will reset to factory standards. This means that you will have to re-install all your programs.

I strongly recommend regular and frequent backups on all computers!
Sort by date Sort by votes
dodger46

dodger46

Splendid
Nov 19, 2011
4,837
1
24,960

Not a HDD problem, could be a corrupt DVD or failed CD/DVD drive. If its a laptop try cleaning the mechanism using a very soft brush or compressed air. Try a different DVD if possible.

 
Upvote 0 Downvote
Ubrales

Ubrales

Polypheme
Dec 3, 2009
13,234
8
61,465
Here is one way to determine whether the DVD drive is working properly:

Go to Control Panel ---> Administrative Tools ---> Computer Management ---> Device Manager

Then select DVD/CD drives and look for the status. It will either say that it is working properly, or you will see a yellow triangle (error).

From here you can start the repair/replace process.
 
Upvote 0 Downvote
Ubrales

Ubrales

Polypheme
Dec 3, 2009
13,234
8
61,465


Kumaran, good to know that the DVD drive is fine, but now we have a completely different matter.

Try this step by step: http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems

Then perform a complete (Full Scan) anti-virus scan. 'Malwarebytes' is a great AV program and is free. On the free version you must manually update the program daily.

After running the AV program, run 'Spybot Search & Destroy' to get rid of spyware.
 
Upvote 0 Downvote
K

kumaran kaliyannan

Distinguished
Sep 30, 2013
35
0
18,530
sorry you misunderstood i mean the device manager said it was working properly but it wont read a disk. thats why i tried to reinstall os from home screen. after that only those windows files got corrupted and it wont pass BIOS screen now. Anyother way to reinstall it???
 
Upvote 0 Downvote
Ubrales

Ubrales

Polypheme
Dec 3, 2009
13,234
8
61,465
Here is a similar situation and a solution: http://www.tomshardware.com/forum/274223-30-acces-setup-boot-menu-boot

I prefer the RTC battery (sometimes referred to as CMOS battery) approach. Remove it and set it aside for 30 seconds; then re-install the battery (CR 2032). Restart the computer. It will reset to factory standards. This means that you will have to re-install all your programs.

I strongly recommend regular and frequent backups on all computers!
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom