X79 Deluxe Onboard Wifi shows no available connections.

gcsrp

Honorable
Oct 2, 2013
3
0
10,510
The onboard Broadcom wifi does not show any available connections. It worked fine yesterday but upon booting tonight, it has a big red X on the adapter. The netgear usb adapter works so its something wrong with the onboard wireless. I tried reinstalling drivers but that did nothing nor does it work in network enabled safe mode Device manager shows the drivers working properly...or at least no issues. It is enabled in bios and nothing has changed since yesterday when it worked. (I also tried clearing cmos disabling/enabling the wifi in bios) It simply shows an X on the icon bottom right (the adapter as well as stated above) with no connections listed or available. Windows network diagnostics shows problems but doesn't help much beyond that. I even restored my system drive using acronis to a week ago and that did not work either. It's like the radio got turned off somehow or died. Any ideas?
 
Solution
Hi All,

I just build a computer using the x79 deluxe motherboard and while loading windows updates and after install and a couple of restarts my wifi no longer showed connections and bluetooth was spotty at best. Anyhow, I called up Asus before I shipped it back to the vendor and looks like the windows updates maybe corrupted the wifi. I reinstalled windows 7 64 bit, still nothing.
Anyhow it's back up and running for me after hitting the cmos switch on your motherboard near the usb headers.

Hope it helps.

Tony

TBFlightbird

Honorable
Dec 4, 2013
1
0
10,520
Hi All,

I just build a computer using the x79 deluxe motherboard and while loading windows updates and after install and a couple of restarts my wifi no longer showed connections and bluetooth was spotty at best. Anyhow, I called up Asus before I shipped it back to the vendor and looks like the windows updates maybe corrupted the wifi. I reinstalled windows 7 64 bit, still nothing.
Anyhow it's back up and running for me after hitting the cmos switch on your motherboard near the usb headers.

Hope it helps.

Tony
 
Solution

kororoa

Honorable
Dec 11, 2013
5
0
10,510
My wifi died after it came back from sleep two days after install and it is cactus as even a test reinstall of Windows did not bring it back. Nothing works and there is no customer support to speak of. None.
Asus has wasted 4 days of my time with stupid email responses and no longer have any local support or even stock - this is in Australia!
They have no interest in telling me when stock will ever be in again and there are two options. Pay $500 for a dud board that also has power regulation issues and suck it up or return it in 7 days with no replacement and no idea when they will get any, or warranty return it after that with no idea of what the outcome will be, apparently refurb at best. Considering all the niggles posted about this board all over the web, it seems like buyer beware and I am wondering what to replace it with.
 

Angstromm

Distinguished
Dec 28, 2013
8
0
18,510
No real solution here; just commiseration. Apparently, this is an issue a number of X79 Deluxe owners have been experiencing—check over at [H]ardForum to see similar posts.

Here’re all the trouble shooting steps I took before getting an RMA from Asus:


  • Checked and reinstalled latest drivers
    Reset BIOS and made sure wifi was turned on
    Restored Windows to earlier, working state
    Reinstalled Windows from scratch

So, the “solution,” it would appear, is to get an RMA from Asus.

Might be interesting for folks who have this issue to post here saying so, just to get an idea of numbers.

Once I get my board back, I’ll post here for an update…
 

kororoa

Honorable
Dec 11, 2013
5
0
10,510
 

chipstheninja

Honorable
Dec 30, 2013
1
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10,510


This is what worked for me.
I had reinstalled the OS, updated drivers, and nothing was working.
Clearing the CMOS was what finally did it.
 

kororoa

Honorable
Dec 11, 2013
5
0
10,510
Asus clearly couldn't figure this out for themselves. None of that worked for me. I had to race the thing back within 7 days and got a DOA refund. I bought a Gigabyte board as there is little X79 stock in Australia right now and it is stable and working exactly as you'd expect.

Asus' customer ahem "support"has been the total pits and they refused to escallate the case or even provide details of a manager or complaints department. I'm actually quite shocked at how rubbish they are these days. Even if I could fix the Wifi which flashing Bios etc could not, the power regulation issues that crashed the board out, not to mention the lousy drivers that came with it seem to indicate a rush to the market job and they don't care less.

Unfortunately after years using Asus products I will never buy again. It is not even the issue with the product, it is knowing you are screwed if it is faulty, will get no support and suffer weeks of downtime and lost productivity/income as a result. As a 3d freelancer, this is no deal.
 

coi

Honorable
Feb 5, 2014
1
0
10,510
I have also run in this problem, that the Wi-Fi on X79-DELUXE suddenly disapear with a red cross over Wi-Fi icon in the notification area on the taskbar.
This happened after two days with my new installation up and running.
I tried a lot of tips that I have read in this thread, but I didn't reinstall W7.
Restarted the PC several times during this excersices.
After more than 24 hours power off, I started the PC - and to my surprise the Wi-Fi working in normal way.
Unfortunately I didn't logged all my activities, but I'm not sure longer that the problem is related to the hardware on the M/B. It seems to be more a software/driver issue.
 

Monaco11

Honorable
Feb 12, 2014
1
0
10,510
Same here, booted after sleep to have found no connection. Did everything...update BIOS, reinstall drivers, clear CMOS and finally reinstallation of OEM Win7 64. Nothing. So decided to RMA back to vendor :( Not happy. System was fine for 3 days from build btw.

 

tetryarc

Reputable
May 24, 2014
1
0
4,510
Hey guys. I'm just jumping on here real quick to let you know I tried the solutions in this thread when my Asus x79-deluxe wireless/Bluetooth module mysteriously stopped working and nothing worked.....until I unplugged the power supply for a couple minutes. First boot after that everything was back to normal like nothing happened. Hopefully anyone else out there has my same success because this issue was very annoying.
As a side note this board has been in the case since December 2013 and this issue only popped up after the 1 time I put it into sleep mode. Beware sleep mode!