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Windows 7 64bit freeze/Start-up Repair/Won't reboot after RAM installation

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October 3, 2013 1:52:33 AM

Hello

I recently added 8gb of ram (win7 64bit) and since then have been having intermittent problems with either A. system freezing B. system not starting up or C. starting up after multiple Start up repairs.

Board: PEGATRON CORPORATION 2AD5 1.03
Serial Number: 115417130000062
Bus Clock: 100 megahertz
BIOS: AMI 7.09 03/14/2012

16342 Megabytes Usable Installed Memory

Slot 'ChannelA-DIMM0' has 8192 MB (serial number 6E20F9E0)
Slot 'ChannelA-DIMM1' has 4096 MB (serial number 1E189412)
Slot 'ChannelB-DIMM0' is Empty
Slot 'ChannelB-DIMM1' has 4096 MB (serial number DE90B836)

3.50 gigahertz Intel Core i7-3770K
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache
8192 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Hyper-threaded (8 total)

Ive tried testing the RAM one by one and got good clean start ups. Tried also testing each DIMM one by one, same, got good start ups no problem. Ive tried now different pairings (dimm A - 4gb and 4gb, Dimm b 8gb and empty, Dimm A - 4gb and 8gb, Dimm B 4gb and empty) and it works about 80% of the time, 20% of the time producing freezes/trouble starting up. Any ideas would be much appreciated. Im not sure if this is a pairing issue, or perhaps I should look at the speeds of the ram cards? Thanks so much. Best regards, Brett Morrison
a b $ Windows 7
a b } Memory
October 3, 2013 2:55:16 AM

Please provide your RAM details, i.e. the 8GB you have added recently.
I can see your motherboard supports Dual Channel DDR3 1600/1333 MHz non-ECC , un-buffered memory (Max 32GB) in 4 DIMM slots.
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October 4, 2013 12:56:52 AM

Hi, Thank you very much for your response. Sure thing...

DMI
-------------------------------------------------------------------------

DMI BIOS
vendor AMI
version 7.09
date 03/14/2012
ROM size 8192 KB

DMI System Information
manufacturer Hewlett-Packard
product h8-1330l
version 1.00
serial 4CE224078T
UUID {B8489CA0-9D64-11E1-A2F5-E840F2EBB23A}
SKU H1P25AA#AKL
family 103C_53316J G=D

DMI Baseboard
vendor PEGATRON CORPORATION
model 2AD5
revision 1.03
serial 115417130000062

DMI System Enclosure
manufacturer Hewlett-Packard
chassis type Desktop
chassis serial unknown

DMI Extension Slot
designation PCI Express x16 Slot
type A5
populated yes

DMI Extension Slot
designation PCI Express x1 Slot 1
type A5
populated no

DMI Extension Slot
designation PCI Express x1 Slot 2
type A5
populated no

DMI Extension Slot
designation PCI Express x1 Slot 3
type A5
populated no

DMI Extension Slot
designation Mini Card Slot 1
type A5
populated yes

DMI OEM Strings
string[0] FBYTE#2U2V3E3K3N3R3V3Y4k5W6E6a7K7M7Q7T7W7a7d8F8Q9Saz.BQ;BUILDID#
string[1] 12WW2RRD301#SAKL#DAKL;
string[2]
string[3]
string[4]
string[5]
string[6]
string[7]
string[8]
string[9]
string[10]
string[11]
string[12]
string[13]
string[14]
string[15]

DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 32768 MBytes
max# of devices 4

DMI Memory Device
designation ChannelA-DIMM0
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 8192 MBytes

DMI Memory Device
designation ChannelA-DIMM1
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 4096 MBytes

DMI Memory Device
designation ChannelB-DIMM0
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 4096 MBytes

DMI Processor
manufacturer Intel(R) Corporation
model Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
clock speed 3500.0 MHz
FSB speed 100.0 MHz
multiplier 35.0x

DMI Memory Device
designation ChannelB-DIMM1
format DIMM
type unknown


Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x50
Memory type DDR3
Module format UDIMM
Manufacturer (ID) Kingston (7F98000000000000)
Size 8192 MBytes
Max bandwidth PC3-10700 (667 MHz)
Part number KHX1600C10D3/8GX
Serial number 6E20F9E0
Manufacturing date Week 29/Year 13
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP yes
XMP revision 1.3
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 6.0-6-6-17-23 @ 457 MHz
JEDEC #2 7.0-7-7-20-27 @ 533 MHz
JEDEC #3 8.0-8-8-22-30 @ 609 MHz
JEDEC #4 9.0-9-9-25-34 @ 685 MHz
XMP profile XMP-1600
Specification PC3-12800
Voltage level 1.500 Volts
Min Cycle time 1.250 ns (800 MHz)
Max CL 10.0
Min tRP 12.50 ns
Min tRCD 12.50 ns
Min tWR 15.00 ns
Min tRAS 33.75 ns
Min tRC 45.00 ns
Min tRFC 260.00 ns
Min tRTP 7.50 ns
Min tRRD 6.00 ns
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 6.0-7-7-17-22-0T @ 480 MHz (1.500 Volts)
XMP #2 7.0-7-7-19-26-0T @ 560 MHz (1.500 Volts)
XMP #3 8.0-8-8-22-29-0T @ 640 MHz (1.500 Volts)
XMP #4 9.0-9-9-25-33-0T @ 720 MHz (1.500 Volts)

DIMM # 2
SMBus address 0x51
Memory type DDR3
Module format UDIMM
Manufacturer (ID) Kingston (7F98000000000000)
Size 4096 MBytes
Max bandwidth PC3-10700 (667 MHz)
Part number 9905403-439.A00LF
Serial number 1E189412
Manufacturing date Week 24/Year 12
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP no
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 6.0-6-6-17-23 @ 457 MHz
JEDEC #2 7.0-7-7-20-27 @ 533 MHz
JEDEC #3 8.0-8-8-22-30 @ 609 MHz
JEDEC #4 9.0-9-9-25-34 @ 685 MHz

DIMM # 3
SMBus address 0x52
Memory type DDR3
Module format UDIMM
Manufacturer (ID) Micron Technology (2C00000000000000)
Size 4096 MBytes
Max bandwidth PC3-12800 (800 MHz)
Part number 16JTF51264AZ-1G6M1
Serial number DE90B836
Manufacturing date Week 20/Year 12
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP no
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 5.0-5-5-14-19 @ 380 MHz
JEDEC #2 6.0-6-6-16-22 @ 457 MHz
JEDEC #3 7.0-7-7-19-26 @ 533 MHz
JEDEC #4 8.0-8-8-22-30 @ 609 MHz
JEDEC #5 9.0-9-9-24-33 @ 685 MHz
JEDEC #6 10.0-10-10-27-37 @ 761 MHz
JEDEC #7 11.0-11-11-30-41 @ 838 MHz

DIMM # 1
SPD registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 92 11 0B 02 04 21 00 09 03 11 01 08 0C 00 3C 00
10 69 78 69 30 69 11 20 89 20 08 3C 3C 00 F0 83 01
20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 00 0F 11 21 01
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 00 00 00 00 01 98 07 13 29 6E 20 F9 E0 11 A2
80 4B 48 58 31 36 30 30 43 31 30 44 33 2F 38 47 58
90 20 20 00 00 80 AD 00 00 00 00 00 00 00 00 00 00
A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
B0 0C 4A 01 13 01 08 00 00 11 2A 0A 64 3C 00 50 64
C0 64 78 11 0E 68 3F 00 20 08 3C 30 00 F0 3C 00 00
D0 00 00 24 00 00 00 00 00 00 00 00 00 00 00 00 00
E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 5A

DIMM # 2
SPD registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 92 10 0B 02 03 19 00 09 03 52 01 08 0C 00 3C 00
10 69 78 69 30 69 11 20 89 00 05 3C 3C 00 F0 83 81
20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 00 0F 11 01 01
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 00 00 00 00 01 98 04 12 24 1E 18 94 12 34 71
80 39 39 30 35 34 30 33 2D 34 33 39 2E 41 30 30 4C
90 46 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00
A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
B0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
C0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
D0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 5A

DIMM # 3
SPD registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 92 11 0B 02 03 19 00 09 03 11 01 08 0A 00 FE 00
10 69 78 69 30 69 11 18 81 00 05 3C 3C 00 F0 83 05
20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 00 0F 11 21 01
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 00 00 00 00 80 2C 0F 12 20 DE 90 B8 36 E5 82
80 31 36 4A 54 46 35 31 32 36 34 41 5A 2D 31 47 36
90 4D 31 4D 31 80 2C 00 00 00 00 00 00 00 00 00 00
A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
B0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
C0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
D0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
E0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
F0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


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Related resources
October 4, 2013 1:01:20 AM

Just let me know if I can provide any more info. Thank you again for your help.


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Best solution

a b $ Windows 7
a b } Memory
October 4, 2013 4:06:53 PM

Speedcakes42 said:
Just let me know if I can provide any more info. Thank you again for your help.




Your Desktop supports upto 32GB RAM on 64bit OS. And your supported memory types are 1333 & 1600 MHz.

But I asked you for your RAM details. Please provide your RAM stick details.

I guess you are having voltage mismatch. To ensure the issue, we will need the detail of your newly added RAM stick.
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