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PC rebooting after loading games since new ram installation

Tags:
  • RAM
  • Games
  • Gigabyte
  • Graphics
Last response: in Graphics Cards
October 3, 2013 8:33:21 AM

I've recently started having pc crashes. When they first started, they would come randomly during gaming or web browsing, with a bsod and a windows stop error B3, physical memory dump. This would happen around once a day. Now it has escalated to crashing when loading up games, specifically Defiance. I purchased a 4gb set (2 sticks) of ram to upgrade with the other 4gb set I have already. I have tried re-seating the ram, and checked all cards and connections. I have re-installed my gpu drivers and checked temps on everything, which have checked out okay. Running cpu-z and checking all the DIMMs shows that all numbers match. Anyway, I'm not sure what to do at this point, and any help would be appreciated.


Specs:
board - gigabyte p35 ds3r
cpu - intel core 2 quad 2.4 ghz
ram - g skill 8gb DDR2 400mhz
gpu - evga gtx 650 Ti boost
psu corsair tx650m

More about : rebooting loading games ram installation

October 3, 2013 8:51:32 AM

I would try using just one stick of RAM and seeing if you have the issue, if the problem stops i suggest one of those sticks are faulty. If it keeps happening try the other stick and see if it still does it with that one. If that fails to solve the problem i would suggest trying all the DIMM slots as sometimes they go bad also
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October 3, 2013 8:59:07 AM

ldewitt said:
I would try using just one stick of RAM and seeing if you have the issue, if the problem stops i suggest one of those sticks are faulty. If it keeps happening try the other stick and see if it still does it with that one. If that fails to solve the problem i would suggest trying all the DIMM slots as sometimes they go bad also


Okay, I will try that and report back with my findings.
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October 3, 2013 9:06:30 AM

sounds like a memory fault. do as the previous person suggested. if you want to simply test the ram, get memtest86, run it on each stick of ram individually (only one plugged in) 5 or so passes should do on each. if all the ram works fine, then try one stick of ram we know works in each memory slot on your motherboard, one at a time. it might be a faulting slot on the board.

if none of this turns up something, it could be a voltage issues. put your ram back in, know that all your ram should be clocked identically (i hope you got identical ram to the first kit) and give the ram a small bump in voltage... say 0.5V, no more. if your ram is already running at 1.6V don't do this, as intel cpus can't really handle ram at higher voltages then that.

lets start there ~
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October 3, 2013 11:35:50 AM

ingtar33 said:
sounds like a memory fault. do as the previous person suggested. if you want to simply test the ram, get memtest86, run it on each stick of ram individually (only one plugged in) 5 or so passes should do on each. if all the ram works fine, then try one stick of ram we know works in each memory slot on your motherboard, one at a time. it might be a faulting slot on the board.

if none of this turns up something, it could be a voltage issues. put your ram back in, know that all your ram should be clocked identically (i hope you got identical ram to the first kit) and give the ram a small bump in voltage... say 0.5V, no more. if your ram is already running at 1.6V don't do this, as intel cpus can't really handle ram at higher voltages then that.

lets start there ~


Okay, so I tested each stick in each slot and then together in pairs. The only time I was able to get the game up and running without a crash was with 1 module of the old set in the red slot, and both modules of the new set in the red slots. So it may be that the yellow ram slots (because there has never been a set in it for 6+ yrs) and one of the original modules may be faulty. Let me know your thoughts on this. Also I have not yet run memtest.
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October 3, 2013 12:03:44 PM

ingtar33 said:
give the ram a small bump in voltage... say 0.5V, no more.

I think you might have forgetten a 0 from there, 0.05V would be a small bump, or 0.1V... surely not half a volt

to OP
check the yellow slots for dust, if they have been unused for some time there's likely some dust and other stuff in them already :) 
canned air or something...
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October 3, 2013 12:19:48 PM

Kari said:
ingtar33 said:
give the ram a small bump in voltage... say 0.5V, no more.

I think you might have forgetten a 0 from there, 0.05V would be a small bump, or 0.1V... surely not half a volt

to OP
check the yellow slots for dust, if they have been unused for some time there's likely some dust and other stuff in them already :) 
canned air or something...


Well, after a 10 minute gaming session the PC rebooted itself again. Now I'm somewhat confused. In the BIOS I have the ram voltage set to +0.4v, as the options went from +0.1v all the way to +0.7v. I will bump it up to +0.5v and see what happens.

update: I was able to log back into the game after changing the voltage to +0.5v, however the PC rebooted after about 2 minutes. Not sure if this is related at all.
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October 3, 2013 12:41:07 PM

ah this was DDR2 ram you got, they use higher voltages than the DDR3 I was thinking of. Like 1.8-2.3V vs. 1.3-1.65V.

anyways looks like a voltage bump won't fix it then...
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October 3, 2013 1:35:02 PM

This might be something to look into i searched that motherboard on newegg:
"DDR2 1200 (O.C.) / 1066 / 800
(Only support the memory on the Memory Support List on the official website)"

And the RAM you have is not on the supported list....
Here is the list of supported RAM for your motherboard:
http://download.gigabyte.us/FileList/Memory/motherboard...
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October 4, 2013 5:27:18 AM

Hmm, I always thought this ram I had was supported. I have had the original set since June of 2011.
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October 4, 2013 5:29:28 AM

Ketchfraze said:
Hmm, I always thought this ram I had was supported. I have had the original set since June of 2011.


Yes that is very strange. Have you always been getting BSOD periodically since you've had the system?
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October 5, 2013 5:58:33 AM

I have found the problem, and it was a hunch I had been having for awhile. I had intended to buy a new case, and upon putting my system into the new case the problems went away. So it looks like it was dirty power causing my issues for all these years.
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October 5, 2013 7:30:36 PM

Super weird. You moved your components into another enclosure and you stopped getting the error? New PSU in the new case or something??
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October 7, 2013 11:43:46 AM

No new components except the case itself. All of the ram now works flawlessly as well. So I guess there was some sort of power issue caused by the case itself.
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October 7, 2013 1:25:50 PM

Have to say this is the first issue i've seen that was fixed by fixing the case itself.....Anyway on a good note YOUR PC WORKS FLAWLESSLY! Congrats!
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October 8, 2013 9:11:30 AM

I may have spoken too soon :(  I just got a bsod again today.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF9600010288F
BCP3: 0000000000000001
BCP4: 00000000410975C9
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\100813-24336-01.dmp
C:\Users\Ketchfraze\AppData\Local\Temp\WER-39343-0.sysdata.xml

Hopefully that will supply some info needed to figure out which driver is failing.
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October 10, 2013 11:15:51 AM

Just had another bluescreen, here's the info

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF9600025C9ED
BCP3: FFFFF880075B3140
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\101013-21933-01.dmp
C:\Users\Ketchfraze\AppData\Local\Temp\WER-34632-0.sysdata.xml
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October 10, 2013 12:11:16 PM

have you run memtest86 on each individual stick of ram yet?
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October 10, 2013 12:21:51 PM

ingtar33 said:
have you run memtest86 on each individual stick of ram yet?


If the tests come back no errors i would try "supported ram" from the list of ram i posted in the above post.
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October 12, 2013 2:15:24 PM

I am going to run memtest while I sleep. I'll take a look at results when I wake up and go from there.
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October 13, 2013 7:52:59 AM

I will run memtest with each stick soon, but i did it while i was at work last night with all 4 sticks and it reported no errors. I am thinking the problem is that its not supported. So i'll look into a new set of supported ram after i finish all the memtest passes.
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October 13, 2013 9:25:40 AM

you run memtest on one stick at a time. not on multiple ram...
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