What is NTSF.sys?

ALDJ1

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Sep 21, 2013
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I was wondering what NTSF.sys was. I have a link to my other post/thread, but I have no idea what to do about the NTSF.sys. I want to avoid going back to a working date as much as i can. But anyways, here is the Error i got and the Link to my other thread: http://www.tomshardware.com/answers/id-1824629/random-pre-post-start-bsods.html

On Thu 10/3/2013 9:39:22 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\100313-43524-01.dmp
This was probably caused by the following module: ntfs.sys (0xFFFFF880016E202D)
Bugcheck code: 0x50 (0xFFFFFFFFFFFFFF8B, 0x1, 0xFFFFF880016E202D, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
 
Solution
Restoring Windows 7:

You have a pre-built computer. It will have a hidden backup Image that can be restored.

I gave you the details on how to do this:
"If it's a pre-built system it should have a backup Image on a HIDDEN partition. You can restore that by following the proper instructions (F2, F10 or whatever on boot)."

Here's more detailed info:
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&docid=533148&doclang=en&l=en&s=gen&cs

Again, don't forget to backup anything you need because this sets the main partition back to the condition it was purchased. (It won't affect other drives or a secondary partition on the same drive).

ALDJ1

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Sep 21, 2013
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Lol okay. But I already ran memtest thinking the same. But cpu, and ram are good.
 
In my experience these things can often be difficult to troubleshoot unless you get lucky with a rollback (System Restore earlier checkpoint).

System Restore makes periodical system file backups. If you restore to an earlier checkpoint (before problem starts) you will lose the ability to launch any PROGRAMS created after the backup date. You will NOT lose any data.

You can do THIS:
1) Create a System Restore checkpoint
2) Open any checkpoint PRIOR to the problem (if you have one)
3) See if problem still exists.

If probem is gone, reinstall any missing programs.

REINSTALL WINDOWS:
1. Use a spare DRIVE and reinstall Windows, or
2. Make a BACKUP IMAGE (Windows Backup or Acronis True Image) to a second drive then reinstall Windows to the drive already used.

*If it's a pre-built system it should have a backup Image on a HIDDEN partition. You can restore that by following the proper instructions (F2, F10 or whatever on boot).

Tips to reinstall Windows:
1. Have only the Windows drive attached
2. FORMAT/Delete the previous partition during the Install procedure
3. Install Main Chipset driver first (motherboard support site)
4. Other relevant drivers
5. Microsoft Updates etc..
6. Do NOT Activate Windows if just testing
*When reinstalling Windows for good, make sure to backup date, write down program names etc carefully in preparation.

HARDWARE PROBLEMS:
This is mostly SWAPPING PARTS but you have to rule out software first. Since you tested Memtest already it's likely a software issue.
 

ALDJ1

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Sep 21, 2013
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So the problem with system restore, is the Times do not date back far enough, because this problem occurred further than my Restore points date back to. I also do not know how to Reinstall windows, because thanks to Dell, I was never truly given a hard copy of Windows 7.
 
Restoring Windows 7:

You have a pre-built computer. It will have a hidden backup Image that can be restored.

I gave you the details on how to do this:
"If it's a pre-built system it should have a backup Image on a HIDDEN partition. You can restore that by following the proper instructions (F2, F10 or whatever on boot)."

Here's more detailed info:
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&docid=533148&doclang=en&l=en&s=gen&cs

Again, don't forget to backup anything you need because this sets the main partition back to the condition it was purchased. (It won't affect other drives or a secondary partition on the same drive).
 
Solution