So I just ordered a new PC from the California company ibuypower based on positive friends reviews. I'm in Vancouver Canada btw. I received my PC, and after setting it up I noticed some problems. It has a tendency to lock up very often. On a good day, maybe twice. On a bad day, every ten minutes. It's a hard lock, meaning my audio, video, mouse, everything freezes immediately and totally, and the PC either reboots itself, or remains locked up until I manually restart.
Strangely enough I noticed the other day I noticed that when watching some videos the computer is generally fine, maybe freezing once in a six hour setting. But when playing the free trial of Guild Wars 2 or The Old Republic, the system will crash very specifically during the download process, about every ten minutes forcing me to reboot over and over until the game is downloaded, at which point the freezes are much less common, oddly enough even when I'm playing. What's even stranger is that another similar game of that type, World Of Warcraft, wasn't prone to crashing at all.
The ibuypower tech told me to run a few programs to stress test CPU, video card, hard drive and memory. I've done all the tests but memory and the PC has passed. I was hoping somebody on this board might help me identify a faulty component or issue? Maybe the PSU isn't powerful enough? I really have no desire to pack this thing up and send it to California to be fixed, as that's probably about a month without my new PC. Here are the order details.
1 x Case (NZXT Phantom 410 Gaming Case - White))
1 x Processor (Intel® Core™ i7 3820 Processor (4x 3.60GHz/10MB L3 Cache) - Intel Core i7 3820))
1 x Motherboard (Gigabyte GA-X79-UP4 -- 4x PCI-E 2.0 x16))
1 x Memory (16 GB [4 GB X4] DDR3-1600 Memory Module - Corsair or Major Brand))
1 x Video Card (NVIDIA GeForce GTX 770 - 2GB - Single Card))
1 x Case Lighting (Liquid Neon Thunder Pattern Light - Blue))
1 x Power Supply (750 Watt - Corsair CX750 - 80 PLUS Bronze))
1 x Processor Cooling (Liquid CPU Cooling System [Intel] - Standard 120mm Fan *FREE Upgrade to Corsair H55 Liquid Cooling*))
1 x Primary Hard Drive (2 TB HARD DRIVE -- 64M Cache, 7200rpm, 6.0Gb/s - Single Drive))
1 x Data Hard Drive (None))
1 x 2nd Optical Drive (None))
1 x Optical Drive ([12x Blu-Ray] LG BLU-RAY Reader, DVD±R/±RW Burner Combo Drive - Black))
1 x Sound Card (3D Premium Surround Sound Onboard))
1 x Speaker System (None))
1 x Network Card (Onboard LAN Network (Gb or 10/100)))
1 x Monitor (None))
1 x Keyboard (iBUYPOWER Standard Gaming Keyboard))
1 x Mouse (iBUYPOWER Precision Gaming Mouse - Midnight Black))
1 x Operating System (Windows 7 Home))
1 x Warranty (3 Year Standard Warranty Service))
1 x Flash Media Reader / Writer (12-In-1 Internal Flash Media Card Reader/Writer - Black))
1 x 2nd Monitor (None))
1 x iBUYPOWER Labs - Internal Expansion (iBUYPOWER Internal USB Expansion System)
Strangely enough I noticed the other day I noticed that when watching some videos the computer is generally fine, maybe freezing once in a six hour setting. But when playing the free trial of Guild Wars 2 or The Old Republic, the system will crash very specifically during the download process, about every ten minutes forcing me to reboot over and over until the game is downloaded, at which point the freezes are much less common, oddly enough even when I'm playing. What's even stranger is that another similar game of that type, World Of Warcraft, wasn't prone to crashing at all.
The ibuypower tech told me to run a few programs to stress test CPU, video card, hard drive and memory. I've done all the tests but memory and the PC has passed. I was hoping somebody on this board might help me identify a faulty component or issue? Maybe the PSU isn't powerful enough? I really have no desire to pack this thing up and send it to California to be fixed, as that's probably about a month without my new PC. Here are the order details.
1 x Case (NZXT Phantom 410 Gaming Case - White))
1 x Processor (Intel® Core™ i7 3820 Processor (4x 3.60GHz/10MB L3 Cache) - Intel Core i7 3820))
1 x Motherboard (Gigabyte GA-X79-UP4 -- 4x PCI-E 2.0 x16))
1 x Memory (16 GB [4 GB X4] DDR3-1600 Memory Module - Corsair or Major Brand))
1 x Video Card (NVIDIA GeForce GTX 770 - 2GB - Single Card))
1 x Case Lighting (Liquid Neon Thunder Pattern Light - Blue))
1 x Power Supply (750 Watt - Corsair CX750 - 80 PLUS Bronze))
1 x Processor Cooling (Liquid CPU Cooling System [Intel] - Standard 120mm Fan *FREE Upgrade to Corsair H55 Liquid Cooling*))
1 x Primary Hard Drive (2 TB HARD DRIVE -- 64M Cache, 7200rpm, 6.0Gb/s - Single Drive))
1 x Data Hard Drive (None))
1 x 2nd Optical Drive (None))
1 x Optical Drive ([12x Blu-Ray] LG BLU-RAY Reader, DVD±R/±RW Burner Combo Drive - Black))
1 x Sound Card (3D Premium Surround Sound Onboard))
1 x Speaker System (None))
1 x Network Card (Onboard LAN Network (Gb or 10/100)))
1 x Monitor (None))
1 x Keyboard (iBUYPOWER Standard Gaming Keyboard))
1 x Mouse (iBUYPOWER Precision Gaming Mouse - Midnight Black))
1 x Operating System (Windows 7 Home))
1 x Warranty (3 Year Standard Warranty Service))
1 x Flash Media Reader / Writer (12-In-1 Internal Flash Media Card Reader/Writer - Black))
1 x 2nd Monitor (None))
1 x iBUYPOWER Labs - Internal Expansion (iBUYPOWER Internal USB Expansion System)
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