USB ports stop working after USB driver installation

eddyt90

Honorable
Sep 6, 2013
8
0
10,510
This is my newly built computer.

Case: Corsair 400r
PSU: Corsair 650W
CPU: Intel Core i5-4670K
CPU Cooler: Corsair H100i
Memory: 16GB (2 x 8GB Corsair Vengence) DDR3 1600
Motherboard: ASUS Z87-A
GPU: EVGA GeForce GTX 760

Successfully booting my computer after I finished building, I install my OS (Windows 7, 64 bit).
It was successful. In this scenario, my mouse and keyboard are working fine.
Now come the drivers (installation from the disk that came with the motherboard). I successfully install the chip set, audio driver, and network driver.
When I started installing the USB 3.0 driver, everything worked out fine in the end. It prompted me to restart my computer, so I did. But when I reached Windows, all the usb ports stopped working.
I tried plugging a usb key, no detection. My mouse and keyboard quickly become useless as they both use USB to function.
On the other hand, when I enter the BIOS, my mouse and keyboard are functional.

Any suggestions?

Thank you
 

eddyt90

Honorable
Sep 6, 2013
8
0
10,510


I'm looking at the manual and I can't seem to locate what you're talking about.
My main problem is that I can't even use my mouse or keyboard when I enter Windows. So I can't do anything on the OS.
I can only perform actions on the BIOS.
Thanks for the reply, by the way
 

eddyt90

Honorable
Sep 6, 2013
8
0
10,510
Problem solved!

I used a PS/2 Keyboard.
Installed the updated USB driver from the website of Asus.
Had to navigate the browser by only using my keyboard, was pretty tedious, but it fixed the problem.

thanks for the help guys!