500 gb my passport cannot be opened and i want to recover my files

hi! its my first time posting here and i hope that you can solve my problem..
here it is, i have a 500 gb external drive that i bought 2 months ago and its properly working until a week ago.. it was suddenly not recognize by my laptop and i also tried connecting it to other laptop but still, it cannot be seen.. the light is properly blinking and i can hear the sound inside..
it can be detected through the safely remove usb storage device but it cannot be detected to my computer.. i have important files in it and i dont mind formatting it i just wanted to recover my files.. without the files, the external is as good as useless to me so please..
4 answers Last reply Best Answer
More about 500 passport opened recover files
  1. Have you tried a different USB cable?
  2. yes, i did. but no luck
  3. Best answer
    It does sound like a defective HDD. Go here and get Data Lifeguard Diagnostics for Windows:

    Run that and please post the results.
  4. ill give the reply tomorrow because i didnt bring my external today.
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