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how to fix the black screen which occures after the login screen in windows 7?

Last response: in Windows 7
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October 4, 2013 3:43:46 AM

hi all

i have windows 7 32bit ultimate on my computer

when i turned it on it works untill the login after i press the login button a black screen occuers and the mouse moves properly but the desktop doesn't displays !!
when i press ctrl+shift+Esc the Task manager opens i click file - new task "run" and i write " explorer.exe then press enter the desktop and the startbar appears , but i don't want to do that everytime when open my computer !
i tried system restore i didn't work
i tried system repair by my windows 7 installation DVD , it's the same

what should i do ?

thank you..
October 4, 2013 4:32:56 AM

I think main problem is in the window so you can format your previous window and then reinstall your window again, This may help not sure dear.
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October 5, 2013 4:53:06 AM

Css Xperts said:
I think main problem is in the window so you can format your previous window and then reinstall your window again, This may help not sure dear.


yes surely the main problem is in the windows itself , but i have lots of datas that i don't want to lose ! , is there a different way to repair the issue ?
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January 2, 2014 6:30:50 AM

Css Xperts said:
I think main problem is in the window so you can format your previous window and then reinstall your window again, This may help not sure dear.


What a lame answer: "Re-install Windows"
Nice troubleshooting.
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