Cant seem to get access to the net

Haran95

Honorable
Oct 4, 2013
3
0
10,510
I just bought a new note book acer V5, using windows 8 and it was functioning properly for the first few weeks. Then all of sudden i cant seem to gain access to the net. Theres no internet access for IPv4 and IPv6. I have restarting both through command promt but still its the same as it shows limited internet connection and im very sure it has nothing to do with my router. Can you give me a solution for this problem?
 

joesklar

Honorable
Sep 17, 2013
358
0
10,960
Make sure the hotkey hasn't been tripped. It's usually FN + F3 on the V5 Series.

If it's not that, we'll need some more information such as antivirus software installed and whether you can ping Google.
Also try different browsers.