PC used to BSOD, has moved on to hard locks? Potential MoBo/Mem mismatch or timing?

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TheBlueMagoo

Honorable
Oct 4, 2013
4
0
10,510
Hey guys,

I've run into a dilemma with my PC and I'm on my last leg trying to solve the problem before I just start putting more new parts in. I'm going to try and go into as much background and train of thought as I can to help define the problem but I'm rather hardware illiterate so I'll do my best.

Okay, so the PC was built from scratch a few years ago (Aug 2011), dropped around $800 on it and had an IT buddy put it together for me (quite vague, I know).

CPU: AMD Phenom II X6 1100T
Motherboard: ASUS M4A87TD EVO
Memory: G.Skill Ripjaws DDR3 3x2GB sticks (in slots 1,3, and 4 of the motherboard)
Graphics: Radeon HD 6850
Windows 7 64-Bit Edition

More information can be provided, I was quickly just referencing the CPU-Z readout.

On to a little more about the situation, my PC used to run into blue screens at a frustrating rate (2-3x/week). I figured the issue wasn't heat related, I always monitored my internal temps/cooling very regularly, and often felt the machine and kept the fans/exhaust ports clean (still do). After talking it over with some friends, we just figured maybe the HDD was poor (1TB Western Digital). It wasn't much of a burden, so I picked up a 128GB SSD recently, for Windows and my often run programs. Did a clean install of Windows 7, got everything up to working order, and ran a mem test on my computer. Clean.

Except now instead of blue screening, the PC will just hard lock. The screens will glitch and a low humming noise will come out of the speakers with no interface/interaction until I reset. After scavenging around for more information, the next (cheapest) step seemed to be to reset my heatsink. No dice, problem persists.

After looking around, I've seen threads about having potential timing errors between the RAM and motherboard and even possible compatibility errors between these brands/manufacturers. So that's where we come to now, I'm not sure what timing sync I'm supposed to have and on that note, if it is incorrect, how to modify it so the PC runs smoother. If that's not the issue, I would just like to know where I go from here.

I don't push this thing hard at all. It's not overclocked, and the most I ever ask out of it is a skype call, firefox, and a (non-taxing) game running simultaneously. No streaming, no top of the line graphics, nothing super exhaustive.

I've attached a link for the .txt readout from CPU-Z that I have, I didn't want to just paste it as that seemed lengthy/unnecessary

https://mega.co.nz/#!9wdHCDRD!Rp-l11e2M2Rstpl4VkKfgGk2i_xfQk0ZCS-NmALmMog

Thanks in advance to any help I can get, I'm open to all opinions at this point,
Dan
 
Solution
gskill support
Try this:

Install the RAM in slots 1, 2, and 4. #1 being closest to CPU.

Go into BIOS, set DRAM Frequency to DDR3-1333, DRAM Timings tCL 8 - tRCD 8 - tRP 8 - tRAS 24, DRAM Voltage 1.50V
Save, exit, let me know how that works.

If you still have a problem, test one module at a time in slot 2 to see if one performs differently.

Thank you
GSKILL SUPPORT

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gskill support

gskill support

Splendid
Feb 27, 2012
2,916
109
24,390
www.gskill.com
Just post your CPU-Z or at least make it easier to download. Way too many hurdles.

Now, are these three modules out of a triple channel kit?

Did you test them individually to see if one performs differently?

If the RAM is above standard DDR3-1333+, you need to manually configure settings for the system to be fully stable. Please provide the model of the RAM.

You are using the incorrect slots. For three modules, they should be installed in slots 1, 2, and 4.

Answer the questions above and we will be able to proceed from there. =)

Thank you
GSKILL SUPPORT

 
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T

TheBlueMagoo

Honorable
Oct 4, 2013
4
0
10,510
Thanks for the hasty feedback.

I do not believe they were out of a triple channel kit (or I don't understand the question). I didn't actually order most of the parts, so I'm under the impression that they were just purchased as a triplicate of individual pieces.

Here's a different link for CPU-Z if MEGA is touchy: http://rapidshare.com/share/5DCE7655BCEF097B0C878826585DA3E2

If that still doesn't work, I'll paste the Memory specifics:

"
Chipset
-------------------------------------------------------------------------

Northbridge AMD 870 rev. 00
Southbridge AMD SB850 rev. 40
Graphic Interface PCI-Express
PCI-E Link Width x16
PCI-E Max Link Width x16
Memory Type DDR3
Memory Size 6 GBytes
Channels Dual, (Unganged)
Memory Frequency 802.7 MHz (1:4)
CAS# latency (CL) 9.0
RAS# to CAS# delay (tRCD) 9
RAS# Precharge (tRP) 9
Cycle Time (tRAS) 28
Bank Cycle Time (tRC) 37
Command Rate (CR) 2T
Uncore Frequency 2006.6 MHz

Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x50
Memory type DDR3
Module format UDIMM
Manufacturer (ID) G.Skill (7F7F7F7FCD000000)
Size 2048 MBytes
Max bandwidth PC3-12800H (800 MHz)
Part number F3-12800CL9-2GBRL
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP yes
XMP revision 1.2
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 7.0-7-7-22-29 @ 622 MHz
JEDEC #2 8.0-8-8-25-33 @ 711 MHz
JEDEC #3 9.0-9-9-28-37 @ 800 MHz
XMP profile XMP-1600
Specification PC3-12800
Voltage level 1.500 Volts
Min Cycle time 1.250 ns (800 MHz)
Max CL 9.0
Min tRP 11.00 ns
Min tRCD 11.00 ns
Min tWR 15.00 ns
Min tRAS 30.00 ns
Min tRC 49.00 ns
Min tRFC 160.13 ns
Min tRTP 7.50 ns
Min tRRD 6.00 ns
Command Rate 2T
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 9.0-9-9-25-41-2T @ 818 MHz (1.500 Volts)

DIMM # 2
SMBus address 0x52
Memory type DDR3
Module format UDIMM
Manufacturer (ID) G.Skill (7F7F7F7FCD000000)
Size 2048 MBytes
Max bandwidth PC3-12800H (800 MHz)
Part number F3-12800CL9-2GBRL
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP yes
XMP revision 1.2
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 7.0-7-7-22-29 @ 622 MHz
JEDEC #2 8.0-8-8-25-33 @ 711 MHz
JEDEC #3 9.0-9-9-28-37 @ 800 MHz
XMP profile XMP-1600
Specification PC3-12800
Voltage level 1.500 Volts
Min Cycle time 1.250 ns (800 MHz)
Max CL 9.0
Min tRP 11.00 ns
Min tRCD 11.00 ns
Min tWR 15.00 ns
Min tRAS 30.00 ns
Min tRC 49.00 ns
Min tRFC 160.13 ns
Min tRTP 7.50 ns
Min tRRD 6.00 ns
Command Rate 2T
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 9.0-9-9-25-41-2T @ 818 MHz (1.500 Volts)

DIMM # 3
SMBus address 0x53
Memory type DDR3
Module format UDIMM
Manufacturer (ID) G.Skill (7F7F7F7FCD000000)
Size 2048 MBytes
Max bandwidth PC3-12800H (800 MHz)
Part number F3-12800CL9-2GBRL
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP yes
XMP revision 1.2
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 7.0-7-7-22-29 @ 622 MHz
JEDEC #2 8.0-8-8-25-33 @ 711 MHz
JEDEC #3 9.0-9-9-28-37 @ 800 MHz
XMP profile XMP-1600
Specification PC3-12800
Voltage level 1.500 Volts
Min Cycle time 1.250 ns (800 MHz)
Max CL 9.0
Min tRP 11.00 ns
Min tRCD 11.00 ns
Min tWR 15.00 ns
Min tRAS 30.00 ns
Min tRC 49.00 ns
Min tRFC 160.13 ns
Min tRTP 7.50 ns
Min tRRD 6.00 ns
Command Rate 2T
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 9.0-9-9-25-41-2T @ 818 MHz (1.500 Volts)

DIMM # 1
SPD registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 92 11 0B 02 03 19 00 01 03 11 01 08 0A 00 38 00
10 5A 78 5A 30 5A 11 18 72 00 05 3C 3C 00 F0 83 81
20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 00 0F 01 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 00 00 00 00 04 CD 00 00 00 00 00 00 00 E9 32
80 46 33 2D 31 32 38 30 30 43 4C 39 2D 32 47 42 52
90 4C 00 00 00 04 CD 00 00 00 00 00 00 00 00 00 00
A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
B0 0C 4A 01 12 01 08 00 00 00 2A 0A 58 20 00 58 58
C0 58 78 10 F0 88 3E 00 01 05 3C 30 11 F0 3C 00 00
D0 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

DIMM # 2
SPD registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 92 11 0B 02 03 19 00 01 03 11 01 08 0A 00 38 00
10 5A 78 5A 30 5A 11 18 72 00 05 3C 3C 00 F0 83 81
20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 00 0F 01 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 00 00 00 00 04 CD 00 00 00 00 00 00 00 E9 32
80 46 33 2D 31 32 38 30 30 43 4C 39 2D 32 47 42 52
90 4C 00 00 00 04 CD 00 00 00 00 00 00 00 00 00 00
A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
B0 0C 4A 01 12 01 08 00 00 00 2A 0A 58 20 00 58 58
C0 58 78 10 F0 88 3E 00 01 05 3C 30 11 F0 3C 00 00
D0 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

DIMM # 3
SPD registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 92 11 0B 02 03 19 00 01 03 11 01 08 0A 00 38 00
10 5A 78 5A 30 5A 11 18 72 00 05 3C 3C 00 F0 83 81
20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 00 0F 01 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 00 00 00 00 04 CD 00 00 00 00 00 00 00 E9 32
80 46 33 2D 31 32 38 30 30 43 4C 39 2D 32 47 42 52
90 4C 00 00 00 04 CD 00 00 00 00 00 00 00 00 00 00
A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
B0 0C 4A 01 12 01 08 00 00 00 2A 0A 58 20 00 58 58
C0 58 78 10 F0 88 3E 00 01 05 3C 30 11 F0 3C 00 00
D0 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
E0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
F0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 "

I have not, I tested them all in. I rearranged them and tested them again. Whether or not this had benefit or a waste of time is beyond me.

Also I was under the pretense that for this motherboard, slots 1 and 3 had to be occupied in order to function properly? I've read that info countless times on other threads.

As always, let me know if there's more I can do/provide.

Thanks again
 
Upvote 0 Downvote
gskill support

gskill support

Splendid
Feb 27, 2012
2,916
109
24,390
www.gskill.com
Try this:

Install the RAM in slots 1, 2, and 4. #1 being closest to CPU.

Go into BIOS, set DRAM Frequency to DDR3-1333, DRAM Timings tCL 8 - tRCD 8 - tRP 8 - tRAS 24, DRAM Voltage 1.50V
Save, exit, let me know how that works.

If you still have a problem, test one module at a time in slot 2 to see if one performs differently.

Thank you
GSKILL SUPPORT

 
Upvote 0 Downvote
Solution
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