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ASUS DirectCU II HD 7790 2GB DDR5 GPU keeps crashing

Tags:
  • Windows 7
  • Drivers
  • Graphics Cards
  • Graphics
Last response: in Graphics & Displays
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October 5, 2013 2:00:05 PM

I seem to have either a faulty card, or, drivers. I made 'sure' to update my entire computer and check all drivers. Games just keep crashing to desktop and/or Windows 7 'has recovered from a fatal error and needed to be restarted' message. Here is what I have done so far:

Ran MemTest...passed > ran CheckDsk...passed...took entire comp apart...re-connected and re-seated all components as well as clean out any 'dust-bunnies' inside [was clean] > re-installed Windows 7 64-Bit and 'all' updates > re-installed all games and updated > updated all drivers for entire comp > did a Tracert and Path Ping in the event it was a connection issue...passed > ran HeatTest...passed > checked hardware/software compatibility test...passed > and installed updated drivers for this GPU.

First time I downloaded from AMD/ATI official site, Windows 7 shutdown to 'recover from a fatal error' [I noticed it happened during .NET 4.5 install] while downloading the GPU driver. 2nd time, it happened again. 3rd time, it finished downloading. Once I opened WoW and started playing, game crashed and minimized again. I'd have to do a ctrl/alt/del and close it via Task Manager.

So, after much ado, I checked forums on Google, and apparently this card has a habit of NOT accessing all of the 2GB of Mem it comes with and games crash. So, I got it RMA'd asap. And that took some doing as well. I shall be receiving a 'replacement' card of the same Model, Spec, etc this coming Wednesday. Customer Support from NewEgg told me if the card fails again, they will give me a refund.
However, if there is a 'work-around' anyone knows of, or a hot-fix, or any other solution, I'd like to keep this card if it works as intended upon arrival Wednesday.
Anyone? Have a fix? Solution? Same problem? Please get back to me asap, if it's NOT worth my time and/or effort to keep it. I'll go NVidia instead. TY in advance.
PS: I run an A10-6800K @4.5Ghz with 16GB 1866Mhz Corsair Vengeance Pro Mem, and my APU does NOT crash. Same components, same configurations, same clocks. How can my APU run 'better/stable' than the above named GPU? And 'no'...it was NOT Crossfired in any way shape or form, nor did I even 'attempt' to OC the GPU, as it's OC'd from factory.

Again, TY in advance
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More about : asus directcu 7790 2gb ddr5 gpu crashing

a b $ Windows 7
a b \ Driver
a c 1424 U Graphics card
October 5, 2013 2:29:25 PM

Looks like you have a bad card since ram is fine. (really hard to read your post like it is set up)
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October 5, 2013 5:27:36 PM

rolli59 said:
Looks like you have a bad card since ram is fine. (really hard to read your post like it is set up)

I know...don't understand why it came out that way.
I came to the same conclusion as far as the GPU is concerned. It was just a bad card :( 
Thanks for replying
PS: I will try and fix post
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a c 89 U Graphics card
October 5, 2013 5:35:31 PM

Remove all the graphics drivers and do a clean install of them again. That failure could be a driver issue , worth trying an older driver from the AMD website to see if it makes any difference.
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October 9, 2013 10:38:01 PM

Got card RMA'd and bought a newer better GPU: XFX HD7950 3GB instead. Now I have another post...faint horizontal flickers...a must read...TY
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