Win 7 PC restart

Supriyo Banerjee

Distinguished
Oct 6, 2013
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18,510
Hi,

I have a win 7 pc. My problem is that the pc restarts randomly. Now I know there is a heat related problem that I run into this VAIO laptop. For which I have a cooling pad which helps little bit. However I have found the PC randomly restarting even when the system is not too hot. In my mind I have 2 problems for which I need help here

1. Excessive heating problem. Machine detail : VPCCW21FX Sony Vaio Laptop i3 processor, 4GB RAM , 64 BIT OS

2. Random restarts: I have 2 types of restarts here.. One when I am playing games(might be heating related) and also at random times(when the PC is not too hot and I am browsing on facebook for example)

Any help on this would be appreciated. I am new to this forum so if there is more information required please let me know.

Thanks