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Need help regarding black screen on startup

Last response: in Systems
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October 6, 2013 6:45:33 AM

Hey all!

I've just upgraded my Motherboard an CPU on my desktop, and after I installed all the new hardware into my computer, I get a black screen on startup. All the lights are working, the fans are spinning for their lives and the HDDs are doing their 7600RPMs.

EDIT: The computer also shuts itself down after a minute or so.

My current setup

CPU: Intel i7-4930k (new)
CPU Cooling: Corsair H60 Water-cooling
MOBO: ASUS Rampage IV Gene (new)
GPU: 2x EVGA GTX 670 4gb
PSU: Corsair HX1000W PSU
RAM: 2x Corsair Dominator 4GB

My previous CPU and MOBO were the Intel i7-2600k and the ASUS P8P67-M PRO B3, respectively.


I've looked through some posts where people have the same problem, but their fixes never seemed to work for me.

This is what I've tried thus far:

Reseating DIMMs
Reseating CPU
Reseating every cable on my motherboard
Trying different HDMI and DVI cables.
Testing if monitor works ( and it does )

Anything you can do to help is appriciated! Thanks!

More about : black screen startup

October 6, 2013 7:12:20 AM

Hi,
There's a barcode sticker on the motherboard. What are the last 4 digits on that sticker?
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October 6, 2013 7:26:28 AM

alexoiu said:
Hi,
There's a barcode sticker on the motherboard. What are the last 4 digits on that sticker?


If I'm looking at the correct place: 1006
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Related resources
October 6, 2013 7:39:44 AM

Is it 1005 or 1006 (like 0601 in trhe picture)?
http://www.hardwaresecrets.com/fullimage.php?image=5500...

If 1005, then you have to update the BIOS using the Flashback.
Step 1
Download the CAP converter from ASUS: http://www.asus.com/Motherboards/RAMPAGE_IV_GENE/#suppo...
under BIOS Utilities.
Rename the .ROM file to R4G.ROM
Save it on a FAT formatted USB drive.
Connect the drive to the USB Flashback port.
Don't start the board, just make sure that the power supply os connected and on.
Press the Flashback button for 3 seconds.
Wait until the process finishes.
You can find the instructions in the downloaded PDF file.
Step 2
Download the 4403 version from ASUS (same link, under BIOS).
Unzip, rename it to R4G.CAP
and follow the same steps for the CAP converter.
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October 6, 2013 8:26:28 AM

alexoiu said:
Is it 1005 or 1006 (like 0601 in trhe picture)?
http://www.hardwaresecrets.com/fullimage.php?image=5500...

If 1005, then you have to update the BIOS using the Flashback.
Step 1
Download the CAP converter from ASUS: http://www.asus.com/Motherboards/RAMPAGE_IV_GENE/#suppo...
under BIOS Utilities.
Rename the .ROM file to R4G.ROM
Save it on a FAT formatted USB drive.
Connect the drive to the USB Flashback port.
Don't start the board, just make sure that the power supply os connected and on.
Press the Flashback button for 3 seconds.
Wait until the process finishes.
You can find the instructions in the downloaded PDF file.
Step 2
Download the 4403 version from ASUS (same link, under BIOS).
Unzip, rename it to R4G.CAP
and follow the same steps for the CAP converter.


And you've done this yourself? I don't want to start a larger operation if it's not needed. Either way, it was indeed a 1005.
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October 6, 2013 8:37:57 AM

alexoiu said:
Is it 1005 or 1006 (like 0601 in trhe picture)?
http://www.hardwaresecrets.com/fullimage.php?image=5500...

If 1005, then you have to update the BIOS using the Flashback.
Step 1
Download the CAP converter from ASUS: http://www.asus.com/Motherboards/RAMPAGE_IV_GENE/#suppo...
under BIOS Utilities.
Rename the .ROM file to R4G.ROM
Save it on a FAT formatted USB drive.
Connect the drive to the USB Flashback port.
Don't start the board, just make sure that the power supply os connected and on.
Press the Flashback button for 3 seconds.
Wait until the process finishes.
You can find the instructions in the downloaded PDF file.
Step 2
Download the 4403 version from ASUS (same link, under BIOS).
Unzip, rename it to R4G.CAP
and follow the same steps for the CAP converter.


And which USB port is the flashback port?
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October 6, 2013 8:52:27 AM

alexoiu said:
Is it 1005 or 1006 (like 0601 in trhe picture)?
http://www.hardwaresecrets.com/fullimage.php?image=5500...

If 1005, then you have to update the BIOS using the Flashback.
Step 1
Download the CAP converter from ASUS: http://www.asus.com/Motherboards/RAMPAGE_IV_GENE/#suppo...
under BIOS Utilities.
Rename the .ROM file to R4G.ROM
Save it on a FAT formatted USB drive.
Connect the drive to the USB Flashback port.
Don't start the board, just make sure that the power supply os connected and on.
Press the Flashback button for 3 seconds.
Wait until the process finishes.
You can find the instructions in the downloaded PDF file.
Step 2
Download the 4403 version from ASUS (same link, under BIOS).
Unzip, rename it to R4G.CAP
and follow the same steps for the CAP converter.


Okay, I've done what you said, but I've got one question: How long is this Flash process supposed to take? I'm a little bit worried, because when I did it, the lights only flashed a couple of times, and then stopped. And my system didn't start and stop twice, like the guide said it would.

Any ideas?
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October 6, 2013 9:05:57 AM

1. The operation is needed, as the CPU is not supported:
http://support.asus.com/cpusupport/list.aspx?SLanguage=... IV GENE&os=&hashedid=iGj76KdKOYQz91H4
2. The Flashback port is the white USB near the ROG connect button.
3. It takes more than a couple of flashes.
Not sure what guide you're referring to.
The system should not "start and stop twice".
Have you followed the steps I described? Renamed the converter after unzipped to R4G.ROM?
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October 6, 2013 9:49:22 AM

alexoiu said:
1. The operation is needed, as the CPU is not supported:
http://support.asus.com/cpusupport/list.aspx?SLanguage=... IV GENE&os=&hashedid=iGj76KdKOYQz91H4
2. The Flashback port is the white USB near the ROG connect button.
3. It takes more than a couple of flashes.
Not sure what guide you're referring to.
The system should not "start and stop twice".
Have you followed the steps I described? Renamed the converter after unzipped to R4G.ROM?


The "guide" I'm talking about is the PDF-file that came with the CAP Converter. Anyways, I found out that I hadn't successfully formated the USB stick to a FAT-format, so that's why the Flash-process didn't work properly.

EDIT: I tried the Flash again, but I just got a couple of flashes of light from both the MOBO and USB-stick and nothing else happened. Is this correct?
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October 6, 2013 10:24:33 AM

alexoiu said:
No. http://www.youtube.com/watch?v=ADcdnwMjd_I
Have you renamed the file to R4G.ROM?


I have indeed renamed both the CAP and ROM file to R4G
Oh, and am I supposed to have the CAP and ROM file on the memory stick at the same time, when flashing with the ROM?

EDIT: Okay, seems like I've solved that problem: I was supposed to make it FAT32, not just FAT.

EDIT2: After formatting it to FAT32, the Flashbacking of the ROM-file looks to be working properly, but not the CAP, which still makes the lights flash for just a couple of seconds.
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October 6, 2013 11:50:59 AM

alexoiu said:
Is it 1005 or 1006 (like 0601 in trhe picture)?
http://www.hardwaresecrets.com/fullimage.php?image=5500...

If 1005, then you have to update the BIOS using the Flashback.
Step 1
Download the CAP converter from ASUS: http://www.asus.com/Motherboards/RAMPAGE_IV_GENE/#suppo...
under BIOS Utilities.
Rename the .ROM file to R4G.ROM
Save it on a FAT formatted USB drive.
Connect the drive to the USB Flashback port.
Don't start the board, just make sure that the power supply os connected and on.
Press the Flashback button for 3 seconds.
Wait until the process finishes.
You can find the instructions in the downloaded PDF file.
Step 2
Download the 4403 version from ASUS (same link, under BIOS).
Unzip, rename it to R4G.CAP
and follow the same steps for the CAP converter.


alexoiu said:
1. The operation is needed, as the CPU is not supported:
http://support.asus.com/cpusupport/list.aspx?SLanguage=... IV GENE&os=&hashedid=iGj76KdKOYQz91H4
2. The Flashback port is the white USB near the ROG connect button.
3. It takes more than a couple of flashes.
Not sure what guide you're referring to.
The system should not "start and stop twice".
Have you followed the steps I described? Renamed the converter after unzipped to R4G.ROM?


Okay, I've spent the last 6 hours trying to fix this problem, and for some reason, I feel like an un-updated BIOS is not the cause of the problem, considering when I firsdt bought my previous CPU and MOBO, the MOBO was not up-to-date as well, and also did not have support for that CPU, but it still worked to the point where I could see what was on my screen.

Any thoughts?
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October 6, 2013 12:05:44 PM

Other options: replace the BIOS chip with one flashed with the latest version from ASUS eStore (if in US) or ebay.
Or, take the board to a local shop.
It might look hard to believe, but only searching on google will show you lot of similar issues.
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!