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boots to desktop with icons and taskbar then everything drops off and im stuck with just my wallpaper

Last response: in Windows XP
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October 6, 2013 1:14:44 PM

So some a** got a keylogger threw my wifi i tryed to install a keylogger destroyer and the program asked to restart my computer. I did and opon restart i sign in and task bar loads and icons on desktop everything looks good 30 seconds later all i get is wallpaper i lost icons and task bar. I cannot open reset or restore. What do i do

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October 6, 2013 1:26:02 PM

At this point, what I would do is:
1. Harden my WiFi settings. WPA2 and a strong passkey
2. Resinstall everything from scratch. If they got one keylogger in, how can you be sure you're eradicated everything?
From your description, it appears there is still something going on.
3. Change all usernames and passwords for every site you use.
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October 6, 2013 2:07:23 PM

So i got system restore but i still havent removed anything is there a trusted keylogger remover/dector i can get a link to. I restored and the program i downloaded is gone so assuming that was the issue i still have a keylogger. I had a guy look at it online was told free but just a free diagnos and then he wante $150 to remove it. So long story short i know i have a keylogger and cannot find it
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October 6, 2013 2:14:05 PM

seancmadison said:
So i got system restore but i still havent removed anything is there a trusted keylogger remover/dector i can get a link to. I restored and the program i downloaded is gone so assuming that was the issue i still have a keylogger. I had a guy look at it online was told free but just a free diagnos and then he wante $150 to remove it. So long story short i know i have a keylogger and cannot find it


You think you have *a* keylogger. What else is in there?
A clean reinstall is free and mostly guaranteed to work.
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October 6, 2013 2:18:59 PM

I dont think i know and they have my ip and have bypassed avast mailwherebites program and advanced system care pro. So KNOWING i have a keylogger i need a trusted search and destroy program trusted and used by others so i dont download a crapy one again
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October 6, 2013 2:22:12 PM

seancmadison said:
I dont think i know and they have my ip and have bypassed avast mailwherebites program and advanced system care pro. So KNOWING i have a keylogger i need a trusted search and destroy program trusted and used by others so i dont download a crapy one again


What I meant was....more than one and potentially other things as well.
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