Ethernet Issues - Please Help!

Spinny99 · Oct 6, 2013

Hi everyone. So, I have a custom build using Win7 and a Z77A-G45 by MSI as my Mobo, and a Asus Internal Wifi card for Wifi. I recently had Ethernet wired through the house, and am ready to hook up to ethernet.

When I plug the cable in, nothing happens. I know the cable is not dead because it works fine with my laptop. It has to be something with drivers, or the motherboard, or maybe the Wifi Card is interfering. Something tells me it has to do with Realtek Network Drivers?

So, I tried installation those Drivers again and it didn't recognize the cable either. I couldn't find any other helpful answers on other threads

Pls Help!

PaulSouter · Oct 6, 2013

Spinny99 :

Hi everyone. So, I have a custom build using Win7 and a Z77A-G45 by MSI as my Mobo, and a Asus Internal Wifi card for Wifi. I recently had Ethernet wired through the house, and am ready to hook up to ethernet.

When I plug the cable in, nothing happens. I know the cable is not dead because it works fine with my laptop. It has to be something with drivers, or the motherboard, or maybe the Wifi Card is interfering. Something tells me it has to do with Realtek Network Drivers?

So, I tried installation those Drivers again and it didn't recognize the cable either. I couldn't find any other helpful answers on other threads

Pls Help!

smorizio · Oct 6, 2013

on the build look to see if the led ports are on and blinking when the cable plugs in. if there no lights start with the bios make sure the Ethernet port in the bios is turned on. then install the intel chipset drivers from intel. if the driver not installed some of the mb wont work right. under network devices make sure no one disabled the onboard port too.

PaulSouter · Oct 6, 2013

Go to the device manager - If the drivers are missing or not functioning correctly then there will be a yellow exclamation mark.

Spinny99 · Oct 6, 2013

■

PaulSouter :

I see the exclamation point

http://gyazo.com/a19c8a6bcfe2529ee18ed39ccd7fb4fa

How do I find out what drivers to install?

smorizio · Oct 6, 2013

http://us.msi.com/product/mb/Z77A-G45.html#/?div=Driver&os=Win8%2064
there link for windows 8 64 drivers for your mb there also the mb driver cd that came with the mb will have the drivers.

PaulSouter · Oct 6, 2013

Spinny99 :

■

PaulSouter :

I see the exclamation point

http://gyazo.com/a19c8a6bcfe2529ee18ed39ccd7fb4fa

How do I find out what drivers to install?

PaulSouter · Oct 6, 2013

Hi, The Ethernet controller driver is more likely missing - Knowing this is half the battle !! Have you a CD-Rom that came with the motherboard or do you have access to the internet even if its on your laptop ?

Spinny99 · Oct 6, 2013

I have access to internet through my Wifi Card which is working on the computer I'm having ethernet trouble with. I've tried reinstalling drivers. This is what it says during the install: "The Realtek Network Controller Was Not Found, If Deep Sleep Mode Is Enabled Please Plugin The Cable

smorizio · Oct 6, 2013

spinny try installing the intel chipset drivers then reboot and then try the ethernet drivers. make sure your using the right ones.

PaulSouter · Oct 6, 2013

Are you sure these are the correct drivers.You can find the required drivers on the Motherboards manufacturers web-site.

Spinny99 · Oct 6, 2013

smorizio :

Are you sure I should reinstall the chipset drivers? could anything bad happen?

PaulSouter · Oct 6, 2013

No harm will come installing the drivers.The worst that can happen is they will fail to install.

PaulSouter · Oct 6, 2013

Try downloading these http://uk.msi.com/service/download/driver-20596.html
Do post on how you get on !

Spinny99 · Oct 6, 2013

Same darn error when installing the chipset rebooting and installing the ethernet drivers. http://gyazo.com/c30ca2c2fc1dac519675e2e8428d00ba

Spinny99 · Oct 6, 2013

Anyone out there?

PaulSouter · Oct 6, 2013

Hi - Whats your OS?

Spinny99 · Oct 6, 2013

Windows 7 Ultimate.

PaulSouter · Oct 6, 2013

OK - Try these
http://uk.msi.com/service/download/driver-20596.html

Are you familiar with opening Zip files ?

Spinny99 · Oct 6, 2013

Very familiar with Zip files. Which Driver is that exactly though?

PaulSouter · Oct 6, 2013

That appears to be the correct one for your board.It seems Realtek does not make your Ethernet controller !

PaulSouter · Oct 6, 2013

Have you the 32bit or 64 Bit version of Windows 7 ?

Spinny99 · Oct 6, 2013

64bit Ultimate Windows 7.

Spinny99 · Oct 6, 2013

The file is 285mb! It'll take a while for this to finish dwnloading.

PaulSouter · Oct 6, 2013

OK you will want double click on the second file for windows 64bit and click Run. Good luck and tell me how you get on !

Ethernet Issues - Please Help!

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