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SSD Cache drive not recognized

Last response: in Storage
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October 6, 2013 11:46:32 PM

Hello Toms,

I recently purchased a Lenovo U310 Touch ultrabook. It came preinstalled with Windows 8 x64, 4gb RAM, 500gb HDD, and a 24gb mPCIE SSD used as a cache drive.

I have not been able to get the SSD to work. As a matter of fact, if I didn't see it with my own eyes, I wouldn't even believe there's a SSD inside.

I've tried everything, reinstalling OS, updating drivers, etc. but the system will not recognize the drive.

I've searched through Device Manager, BIOS, Disk Manager, various programs such as Speccy, Everest, etc. and I cannot seem to find it.

I have no idea what to do. Can anyone help?

Thanks in advance,

Eyedeology
a b G Storage
October 7, 2013 12:29:14 AM

do you mean you can't get it to work as a cache drive? it should be very nearly transparent, if you turn caching / readyboost? off then it might show up as a device, it might be normal not to show up otherwise.
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October 7, 2013 12:42:27 AM

The device does not show up at all. I cannot locate it
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a b G Storage
October 7, 2013 3:15:09 AM

did you try turning off caching in bios?
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a c 906 G Storage
October 7, 2013 4:06:55 PM

You normally cannot see the cache drive outside of the raid controller. To the system is appears as one drive just like any other raid array.

If you want to actually see the cache drive, enter the raid bios while booting up or you can see it in the Intel RST software too.
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October 7, 2013 10:52:12 PM

The issue here is that my system is unable to cache, I am unable to use the Intel RST due to it not recognizing anything to cache to.

My buddy has a very similar setup in his ultrabook yet I can view his PCIE SSD in his device manager, Speccy, etc.

I hope this clears things up!
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a b G Storage
October 7, 2013 11:37:32 PM

popatim said:
You normally cannot see the cache drive outside of the raid controller. To the system is appears as one drive just like any other raid array.

If you want to actually see the cache drive, enter the raid bios while booting up or you can see it in the Intel RST software too.


That's where I was heading
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January 29, 2014 8:21:25 PM

I have the same problem, initially, at factory settings, you are able to see the ssd cache drive, but after updating windows, on my y410p laptop, the 24gb ssd is not visible anymore, not even in the intel rst menu (empty internal port 4 comes up), and it cannot be found anywhere, not even in device manager, the only thing I can actually see it in is Seatools. I asked lenovo, but all they said is that they couldn;t do anything and they told me to reset my computer back to its factory setting through the recovery softwre.
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February 12, 2014 10:36:14 AM

I have the Lenovo Y410p and have the same issue. I only looked into it because bootup time was so bad, and after removing the SSD from the laptop, boot up time was much faster. However, I would like to have the drive installed and utilized properly. The system does not recognize the drive at all. I even removed every other piece of hardware, and still couldnt see it. I tried reformat, refresh, reinstall, driver settings, cache settings, read tons of forums, nothing..
Any other ideas?
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