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my acer laptop wont shut down

Last response: in Windows 8
October 7, 2013 9:21:46 AM

my acer laptop wont shut down even when i press shut down buttn

More about : acer laptop wont shut

a b * Windows 8
October 7, 2013 11:03:17 AM

Probably an ongoing background process.

Go to Settings\Change PC Settings\General\Advanced start up

Go through the advanced start-up process and then go to safe mode.

Once in safe mode, can you shut down normally?