My wireless router has an eight digit network key, when I try to connect to the my router in the network list and use this key it won't accept it. It says the key must be exactly 5 or 13 ascii characters or exactly 10 or 26 hexidecimal characters. I have spoken to the network provider and the company that sold the laptop to me but they have no answers, I have also tried to find the answer myself but have had no luck so far. Any help would be appreciated.