So I have a custom-built system (see specs below).
The HDD and the ODD came from my previous system which was a pre-built HP (did that to save some money-was on a budget).
about 2 months ago, I went to play a DVD and while it opened and spun the disc it would not read it. This is where the problem started...
I checked the BIOS only to find out that no matter what SATA port it was plugged in to it is never detected. Sometimes, when I go to try the drive again after another method of troubleshooting I will get an "access denied" message upon trying to get the drive to read the disc.
To add insult to injury, I have recently had a problem with windows failing to load. I have Win 7 Home 64 bit (I THINK SP-1...). It will not go past the 'Starting Windows' screen, and startup repair comes up short every time. I cannot even get into Safe Mode anymore.
I have tried to update the BIOS, dis/re-connect all components, checked temps, voltages, connections, cables, driver updates, etc etc etc. I have done so much troubleshooting that I think if I applied to be tech support at any given company they would hire me on the spot! (joke lol)
I am out of options, and out of ideas. Oh...and don't even get me started on trying to contact support for my motherboard...twice now they have failed me (screw you, ASRock...).
I am down to the following possibilities:
1. the mobo is failing (bad SATA ports
2. old drives (HDD and ODD) are not compatible with the mobo
3. the hard drive is going bad (note: I have not heard any noises that would indicate as such, but you never know...)
4. Some combination of the above
I have since contacted some of the companies to get an RMA set up so those are still pending, but in the meantime, is there ANYTHING anyone can suggest I do (and preferably something that will NOT void any of my warranties)?
Grateful for any help I get. If I have missed giving any important information please let me know. Hoping I am as thorough and not-confusing as possible
Thanks!
Specs:
G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM Intel Core i7-3770 Ivy
Bridge 3.4GHz (3.9GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor ASRock
Z75 Pro3 Motherboard EVGA 03G-P4-3668-KR GeForce GTX 660 Ti FTW+ 3GB 192-bit
GDDR5 CORSAIR HX Series HX850 850W
Deskstar 7K1000.C 1TB Hard Drive
The HDD and the ODD came from my previous system which was a pre-built HP (did that to save some money-was on a budget).
about 2 months ago, I went to play a DVD and while it opened and spun the disc it would not read it. This is where the problem started...
I checked the BIOS only to find out that no matter what SATA port it was plugged in to it is never detected. Sometimes, when I go to try the drive again after another method of troubleshooting I will get an "access denied" message upon trying to get the drive to read the disc.
To add insult to injury, I have recently had a problem with windows failing to load. I have Win 7 Home 64 bit (I THINK SP-1...). It will not go past the 'Starting Windows' screen, and startup repair comes up short every time. I cannot even get into Safe Mode anymore.
I have tried to update the BIOS, dis/re-connect all components, checked temps, voltages, connections, cables, driver updates, etc etc etc. I have done so much troubleshooting that I think if I applied to be tech support at any given company they would hire me on the spot! (joke lol)
I am out of options, and out of ideas. Oh...and don't even get me started on trying to contact support for my motherboard...twice now they have failed me (screw you, ASRock...).
I am down to the following possibilities:
1. the mobo is failing (bad SATA ports
2. old drives (HDD and ODD) are not compatible with the mobo
3. the hard drive is going bad (note: I have not heard any noises that would indicate as such, but you never know...)
4. Some combination of the above
I have since contacted some of the companies to get an RMA set up so those are still pending, but in the meantime, is there ANYTHING anyone can suggest I do (and preferably something that will NOT void any of my warranties)?
Grateful for any help I get. If I have missed giving any important information please let me know. Hoping I am as thorough and not-confusing as possible
Thanks!
Specs:
G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM Intel Core i7-3770 Ivy
Bridge 3.4GHz (3.9GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor ASRock
Z75 Pro3 Motherboard EVGA 03G-P4-3668-KR GeForce GTX 660 Ti FTW+ 3GB 192-bit
GDDR5 CORSAIR HX Series HX850 850W
Deskstar 7K1000.C 1TB Hard Drive
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