Laptop connects to wireless network but will not access internet

the Laptop will not recognize the network name and will only connect seeing as a public network. with no internet access. all other devices will connect to network without a problem. The Laptop will connect to my iphone hotspot.
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More about laptop connects wireless network access internet
  1. Try connecting to the network and troubleshoot the problems, it works most of the time with no further actions needed.

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Laptops Connection Wireless Network