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Need help diagnosing HDD

Last response: in Storage
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October 8, 2013 9:30:18 AM

I've been struggling to find out whats wrong with my HDD. Checked with the windows integrated tools for bad sectors. Based on that its all good. But HD tune and CrystalDiskInfo say otherwise. The OS runs slowly and overall when there is some loading to do its slower than usual. IDE or AHCI mode doesnt really make a difference.
CrystalDisk http://imgur.com/fx02EUX
HDTune - http://imgur.com/zhrjqTO
HDTune 2 - http://imgur.com/RLyWyLB
Any more info that i need to provide? Is the hdd dying?

More about : diagnosing hdd

a c 298 G Storage
October 8, 2013 9:39:56 AM

No the HDD is not dying right now, but it has some problem, as CDI(CrystalDiskInfo) suggested. Do a full format and clean install the OS, then check again with CDI. See the results.

And backup your important data in case. Keep an eye on he bad sectors count if it increases replace the drive.
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October 8, 2013 9:45:14 AM

bledolikiq said:
I've been struggling to find out whats wrong with my HDD. Checked with the windows integrated tools for bad sectors. Based on that its all good. But HD tune and CrystalDiskInfo say otherwise. The OS runs slowly and overall when there is some loading to do its slower than usual. IDE or AHCI mode doesnt really make a difference.
CrystalDisk http://imgur.com/fx02EUX
HDTune - http://imgur.com/zhrjqTO
HDTune 2 - http://imgur.com/RLyWyLB
Any more info that i need to provide? Is the hdd dying?


Drives are likely to die after 3 years of being powered on, your drive has been powered on for 22988 hours which is equivalent to about 958 days, so just over 2 and a half years. So yours is getting towards the end of its life. I'd suggest backing up your data regularly from now onwards. But also try a clean install, don't do a quick format, do a full one to cover the whole drive.
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a c 311 G Storage
October 8, 2013 4:45:39 PM

The Command Timeouts point to a potential problem, but an evn bigger concern is the firmware version, SD15. This firmware is affected by the 7200.11 BSY bug. You MUST update it ASAP.

Firmware Update for ST3500320AS, ST3500620AS, ST3500820AS, ST3640330AS, ST3640530AS, ST3750330AS, ST3750630AS, ST31000340AS:
http://knowledge.seagate.com/articles/en_US/FAQ/207951e...
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October 9, 2013 12:47:19 PM

Did a full hdd format and fresh installation of Win7. Problem persists... I recently upgraded my AMD Athlon 64 X2 5000+ to PhenomII x4 965 Black edition. Else is - Mobo M3N78-Pro, PSU Fortron 450W, RAM DDR2 800 2GB + 1GB, GPU Nvidia GTS250. Can the psu bottleneck the hdd somehow ?
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a c 886 G Storage
October 9, 2013 3:03:30 PM

No but unclean power can damage the HDD.

Have you installed the firmware update?
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October 9, 2013 11:45:58 PM

Couldnt update the firmware. Just scanned the hdd with Hdd regenerator and it showed only 1 delay and no bad sectors.
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a c 298 G Storage
October 10, 2013 11:14:00 AM

Yes you can continue using that drive but with caution. 1 bad sector is not much of a worry. And its true unclean power supply can damage the HDD as said by "popatim". And I don't trust your PSU get a rated one like XFX, Corsair, Seasonic, Antec to name a few.

Your drive is quite old by nowadays standard you will need a new drive soon so start building budget.
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